Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- SKU:
- 6434629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this service as an exceptional value, frequently highlighting its affordable pricing, reliable coverage, and user-friendly experience. Users are particularly satisfied with the consistent network performance, fast internet speeds, and the effectiveness of the 5G connectivity. While the vast majority of feedback is positive, a small number of users have reported minor technical difficulties regarding SIM card compatibility. Overall, the product is highly praised for delivering a dependable and high-quality mobile experience.
This summary was generated by AI based on customer reviews.
Didn't get a chance to use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be great if I used it,haven't had the opportunity to work with it
No, I would not recommend this to a friendData
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it so I could use it in Mexico and honestly I wasn’t able to use the data at all.
No, I would not recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best value in modern phone service. Don’t hesitate
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're all about saving you $$. Thanks for the review, Ashley.
Great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Operates on the T-Mobile service for about a third of the price.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .We're all about saving you money. Thanks for the five stars, Dwayne.
Don't fall for it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at Christmas for a family member. Advertised as a total of 6 months(Bonus of 3 months) for $60. After 3 months they charged credit card for $115 a month! What a mess.
No, I would not recommend this to a friendStay away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 15gb plan but got sim with no plan on them. The store manager declined to offer refund or return. Will never shop at bestbuy
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Star, we're really sorry for the poor experience you've had with us and we'd love to get in touch to see what we can do to improve. Can you please reach out to us at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert Care agents can assist you?
Poor customer service!!!!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to deal with. Did not get the referral bonus. Only reason I bought this. They said they are sorry but nothing they can do about it. I will not renew my plan, just waiting for it to finish then I will get another provider.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Corey, we're really sorry for the troubles with your referrals and we're more than happy to take another look into what happened. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll get right on it.
Received Sim Card Kit without Sim Card in it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the Sim Card Kit without Sim Card in it. Had to cancel the order, get a refund and order it again. Too much hassle to go through just to get a simple working Sim Card. Second Sim was delivered fine and is working fine as well.
No, I would not recommend this to a friendMint Mobile Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy using this and would buy it again in the future.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for the five stars, Jeffrey.
wish I'd known this wasn't going to work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it to the store I found out mint mobile wasn't available in my area very little connection But best buy refunded my money so that was great just looking for cheaper phone service for cell phone where you don't have to pay a lot
No, I would not recommend this to a friendNot worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was notified that the price of my plan would increase in July. July just happens to be my renewal month. The plan would go from $90 every 3 months to $120 every 3 months. This was a dealbreaker. Then I found out that I could only stream at 480p. I was beyond disappointed. I immediately switched back to Tmobile.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was notified that the price of my plan would increase in July. July just happens to be my renewal month. The plan would go from $90 every 3 months to $120 every 3 months. This was a dealbreaker. Then I found out that I could only stream at 480p. I was beyond disappointed. I immediately switched back to Tmobile.
No, I would not recommend this to a friendUnable to transfer my number
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deal is good. But, when i tried to port my existing number to mint mobile. I tried multiple times and called customer care. They are unable to complete number transfer. If you want new number mint mobile is good. If you are looking number transfer, please be careful.
I would recommend this to a friendMint Prepaid card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a Sim removal tool, and buy 3 months get 3 free
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .So glad you took advantage of our holiday offer. Welcome to the fox side.
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint is a horrible company to deal with. If you ever have any difficulty just take the Sim card out and throw it away because the mint people will not be able to fix it
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Paige, we're really sorry for any inconvenience we have caused you. Our team would really like to take another look into your case to ensure we make things right. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
no return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i tried to return because i cannot activate the sim in 45 day. BB did not accept return. MintMobile also did not take return.
No, I would not recommend this to a friendMint sim card deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good network with good coverage. No issues till today.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for your review. Please feel free to give us a call at (800)-683-7392 if there's anything we can ever do for you.
Mobile
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prepaid service offers money back nice for myself nice
I would recommend this to a friendPoor choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very bad network patchy and poor. Further I couldn’t get this run on a LTE network.
No, I would not recommend this to a friendBest Buy sold expired sim KIT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Best Buy's fault not Mint's problem. Purchased the sim KIT in Aug 2021 and tried to activate in Oct 2021. The card says activate it by April 2021 and of course, the website told me the activation code is invalid.
No, I would not recommend this to a friend