Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- SKU:
- 6434629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this carrier, they suck over charge keep saying they haven't received the payment which they received three
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Ella, we're really bummed to hear we haven't been the best fit for you. Our team is standing by and would love to further assist you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
terrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible... Couldn't port in my phone number. No one knows why. Contacted more than 10 support agents with mintmobile. None of them could help me.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry we haven't been able to fix this up for you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make things right please?
DROP CALLS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.signal drops from 4 bars to zero then back to a good signal for no apparent reason. Customer support was worthless.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Ronnie, we're really sorry for the poor experience you've had with us. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Warning!! new customers only
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning if you are an existing customer this will not work for you. I thought they were refill cards but they are for new customers only. It was a huge pain to return these too.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We apologize for the inconvenience! If you’d like to renew your Mint plan, you can through your account online or in the Mint Mobile app. We also made renewing even easier by offering auto-renewal. By enrolling in Auto Renew for your wireless plan, you’ll never have to set a reminder to renew your plan ever again. And you won’t miss a single moment of wireless awesomeness.
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kit has everything you need to use their service. Recommend
I would recommend this to a friendMisleading
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is only to setup a new account, not for existing Mint customers.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry for any confusion and are happy to answer any questions you may have. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Arrived Empty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was sealed but did not come with the sim kit. You should order form Mint mobile's website.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We are deeply sorry for this entire experience. We're here to make things right. Please give us a call and mention your issue and we’ll be sure to get you a replacement! Our Care Team can be reached at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or you can chat with us online or via our app.
Mint is terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never able to get a signal on my or my wife's phone at our house. Asked for a refund and, 2 months and 12 calls to MM, still trying to get my money back. Steer clear of Mint Mobile
No, I would not recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service works and data was super fast. Awesome
I would recommend this to a friendPOOR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't return it. Asking opened but i am not used.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry for the inconvenience this may have caused you. Can you please reach out to our Care team so we can better assist you? Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Not fair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ad said buy 3 months plan get 3 months free but I they did not give it to me .
No, I would not recommend this to a friendMINT MOBILE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. CANT GET ACTIVATED, 2 SIM CARDS DUE TO NOT WORKING. REFUND DELAYED. ON PHONE FOR HOURS . HOLDING RIGHT NOW AGAIN. STATING THE DIGIT SIM WENT TO
No, I would not recommend this to a friendBuy unlimited
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is terrible do not purchase anyThing from them. And ,are sure toy record them when they explain why you would want to buy s protection plan,
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're here to help. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you.
Dated product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint's promotion of unlimited for three months only works if you call them first
No, I would not recommend this to a friendProbably would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is a bit spotty. A lot of dropped calls, still on the fence but the initial first month kind of was a big let down.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Yikes, that's no fun. We're deeply sorry we got off to a rough start. We'd love to connect with you to make sure we get your experience with us turned around. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
DO NOT COUNT ON CUSTOMER SUPPORT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint mobile is ok far needing a new number but when life happens & the sim card is lost or stolen before you ever get a chance to put it in your phone, good luck getting any kind of help there. Best buy tells me i need to call mint moble so i do, mint moble tells me i need to go talk to best buy. Not wanting to deal with the guy that woukdnt even hear what i had to say about the whole deal i go and chat with someone through the mobile app and he actually hears what im saying, or so i believe. He has a shipping lable created and emailed to me so that i could send the receipt and packaging back to them and they would take care of it. And do you think they took care of it? Ya, they took care of what evidence i had to take back to mint moble so that i couldnt do anything to get a replacement. And im guessing with all the num ers and bar codes on the packaging, no one has the smarts or technology to actually see if someone activated the card or what. Do not buy from bestbuy, they do not hear what ppl are trying to tell them. Bad service bad support.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry we haven't worked out for you. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can get this taken care of ASAP?
Don’t buy, security breach
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these as I found out Mint had a security breach that affected peoples financials. Months later, Mint has still not implemented 2FA. Hard pass.
No, I would not recommend this to a friendthey should explain better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy it thinking you can renew your Mint plan, it will give you a new number
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Matheus, we're really sorry for the renewal issues you experienced. Our team is standing by and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Poor service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to activate it in 45 days, not the expire date on the card!!!
No, I would not recommend this to a friendNot good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just ok. The network is not that good. I was not able to use my data because most of the time it would just not work(even in city areas).
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.