Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- |
- SKU:
- 6434629
Customer reviews
Rating 4.4 out of 5 stars with 3243 reviews
(3,243 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this service as an exceptional value, frequently highlighting its affordable pricing, reliable coverage, and user-friendly experience. Users are particularly satisfied with the consistent network performance, fast internet speeds, and the effectiveness of the 5G connectivity. While the vast majority of feedback is positive, a small number of users have reported minor technical difficulties regarding SIM card compatibility. Overall, the product is highly praised for delivering a dependable and high-quality mobile experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mint mobile sim work great in Verizon USB modems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint mobile sim cards work great in Verizon USB modems
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Thanks for stopping by to leave us five stars.
Rated 5 out of 5 stars
Mint is cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mint mobile is the best phone carrier. Why pay others
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .That's facts. Thanks for this awesome review.
Rated 1 out of 5 stars
Its a big No...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their service is not good at all.. You can not port a number to Lyca without manually calling customer care..
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Praveen, we're truly sorry to hear we didn't end up being a great fit. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.
Rated 1 out of 5 stars
Not Worth it! Don't buy it in Minot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint Mobile is a total joke in Minot ND. No reception hardly at all. Didn't matter what part of town it was. And Best Buy promoting it to work in Minot is pretty sad!
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're truly sorry for the service you have been experiencing and would love to get in touch with you ASAP to see what we can do. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
Rated 1 out of 5 stars
Would not recommend mint to anyone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This company is t what is states to be. I had nothing but trouble with this company. When I called to have things fixed they couldn't fixed it. I asked for a refund in the time frame and they refused my request. I don't recommend mint to anyone
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we are deeply sorry for this experience. We're here to help. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can look into this for you.
Rated 1 out of 5 stars
Poor Service from mint mobile in roaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So bad service of mobile im out of USA and the roaming donts works i wrote to service support and dont give any solution from this problem i waste my money.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Oh no, that sounds super frustrating. We'd love to get in touch with you to see what's going on here. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so someone from our Care team can help you out?
Rated 1 out of 5 stars
Unhappy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What they don't tell you is that your provider is not happy to share with you how to unlock your phone! Now I had to pay someone else $90.00 to unlock it and wait up to 20 days for them to do it! VERY INCONVENIENT! It's not just as easy as 1-2-3!
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid calling CSR!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 hours over 12 agents to fix a purchase early January MInt Mobile... no resolution. I realized the lack of training and knowledge led to this type of "no service".
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, Our Care Team can handle this for you. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we’ll get right on it.
Rated 1 out of 5 stars
activate with in 45days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I completely forgot to activate after purchase. The sim was supposed to be activated with in 45 days not stamped date on the card. its been over 200 days now my purchase is worthless .
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Unclear description
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't recieve 3 months free plan. This thing was not clear in the description.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Prasang, we're really sorry for the inconvenience this has caused you and we'd love to take a look into your case. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so our Care team can further assist you ASAP.
Rated 1 out of 5 stars
Poor Connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good network. False claims that it has good coverage in your area
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Jatin, we're so sorry we haven't been the best fit for you so far. We'd love to connect with you to take a look into what's going wrong. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open.
Rated 1 out of 5 stars
Doesn’t Work in Canada
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried using Mint in the Toronto Ontario area, but the area doesn’t recognize both voice and data from the Mint SIM.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappoinred by this product.Never got a chance to use it.It does not work at all.I fee it is a scam
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really bummed to hear we didn't work out for you. We're always happy to connect to take a look at what happened. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open.
Rated 1 out of 5 stars
tilte
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they hung up on me when i asked for help let me out of here
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Linda, we're truly sorry for this rough experience you had with us and we're more than happy to re-connect with you to see how we can improve. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
Rated 1 out of 5 stars
Weak signal, and call drops all the time
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak signal even in the cities, and call drops all the time. I don’t recommend it as an emergency alternative.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Toby, we're really sorry for the service you're experiencing and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can chat please?
Rated 5 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kit has everything you need to use their service. Recommend
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
I would recommend this to a friendRated 1 out of 5 stars
Suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this carrier, they suck over charge keep saying they haven't received the payment which they received three
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Ella, we're really bummed to hear we haven't been the best fit for you. Our team is standing by and would love to further assist you. Can you please reach out to us for further assistance via phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open?
Rated 1 out of 5 stars
terrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible... Couldn't port in my phone number. No one knows why. Contacted more than 10 support agents with mintmobile. None of them could help me.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry we haven't been able to fix this up for you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can make things right please?
Rated 1 out of 5 stars
Warning!! new customers only
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning if you are an existing customer this will not work for you. I thought they were refill cards but they are for new customers only. It was a huge pain to return these too.
This review is from Mint Mobile - 6GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We apologize for the inconvenience! If you’d like to renew your Mint plan, you can through your account online or in the Mint Mobile app. We also made renewing even easier by offering auto-renewal. By enrolling in Auto Renew for your wireless plan, you’ll never have to set a reminder to renew your plan ever again. And you won’t miss a single moment of wireless awesomeness.
Rated 1 out of 5 stars
DROP CALLS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.signal drops from 4 bars to zero then back to a good signal for no apparent reason. Customer support was worthless.
This review is from Mint Mobile - 17GB/mo Phone Plan - 3 Months of Wireless Service
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Ronnie, we're really sorry for the poor experience you've had with us. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.








