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Customer Ratings & Reviews

$90.00

Customer reviews

Rating 4.4 out of 5 stars with 3269 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers consistently note the excellent price and service of the Unlimited Phone Plan, along with its overall performance and ease of use. Many appreciate the unlimited data and reliable coverage, including 5G connectivity and strong signal strength. However, some customers have experienced slower than expected internet speeds and difficulties transferring their phone number. A few customers reported compatibility issues with the SIM card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,269 reviews
  • Rated 1 out of 5 stars

    no return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tried to return because i cannot activate the sim in 45 day. BB did not accept return. MintMobile also did not take return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Mobile Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this and would buy it again in the future.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for the five stars, Jeffrey. mintmobile

  • Rated 1 out of 5 stars

    Received Sim Card Kit without Sim Card in it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Sim Card Kit without Sim Card in it. Had to cancel the order, get a refund and order it again. Too much hassle to go through just to get a simple working Sim Card. Second Sim was delivered fine and is working fine as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wish I'd known this wasn't going to work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it to the store I found out mint mobile wasn't available in my area very little connection But best buy refunded my money so that was great just looking for cheaper phone service for cell phone where you don't have to pay a lot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint is a horrible company to deal with. If you ever have any difficulty just take the Sim card out and throw it away because the mint people will not be able to fix it

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Paige, we're really sorry for any inconvenience we have caused you. Our team would really like to take another look into your case to ensure we make things right. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? mintmobile

  • Rated 5 out of 5 stars

    Mint Prepaid card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a Sim removal tool, and buy 3 months get 3 free

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      So glad you took advantage of our holiday offer. Welcome to the fox side. mintmobile

  • Rated 1 out of 5 stars

    Its a big No...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is not good at all.. You can not port a number to Lyca without manually calling customer care..

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Praveen, we're truly sorry to hear we didn't end up being a great fit. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was notified that the price of my plan would increase in July. July just happens to be my renewal month. The plan would go from $90 every 3 months to $120 every 3 months. This was a dealbreaker. Then I found out that I could only stream at 480p. I was beyond disappointed. I immediately switched back to Tmobile.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was notified that the price of my plan would increase in July. July just happens to be my renewal month. The plan would go from $90 every 3 months to $120 every 3 months. This was a dealbreaker. Then I found out that I could only stream at 480p. I was beyond disappointed. I immediately switched back to Tmobile.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to transfer my number

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deal is good. But, when i tried to port my existing number to mint mobile. I tried multiple times and called customer care. They are unable to complete number transfer. If you want new number mint mobile is good. If you are looking number transfer, please be careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint sim card deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good network with good coverage. No issues till today.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for your review. Please feel free to give us a call at (800)-683-7392 if there's anything we can ever do for you. mintmobile

  • Rated 5 out of 5 stars

    Amaizng service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for my child worth the year service and great coverage

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We're glad you're enjoying our service. mintmobile

  • Rated 5 out of 5 stars

    Mint mobile sim work great in Verizon USB modems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint mobile sim cards work great in Verizon USB modems

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for stopping by to leave us five stars. mintmobile

  • Rated 2 out of 5 stars

    Mobile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prepaid service offers money back nice for myself nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint mobile is the best phone carrier. Why pay others

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      That's facts. Thanks for this awesome review. mintmobile

  • Rated 1 out of 5 stars

    Best Buy sold expired sim KIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Best Buy's fault not Mint's problem. Purchased the sim KIT in Aug 2021 and tried to activate in Oct 2021. The card says activate it by April 2021 and of course, the website told me the activation code is invalid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very bad network patchy and poor. Further I couldn’t get this run on a LTE network.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mint mobile expired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my second card the store ordered for me because the first was expired in 2022 surprise when the second came in it was also expired

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Colton, we're really sorry to hear about these issues with the sim card. Let's connect so we can ensure we get this right ASAP. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    Not Worth it! Don't buy it in Minot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint Mobile is a total joke in Minot ND. No reception hardly at all. Didn't matter what part of town it was. And Best Buy promoting it to work in Minot is pretty sad!

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're truly sorry for the service you have been experiencing and would love to get in touch with you ASAP to see what we can do. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    Would not recommend mint to anyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company is t what is states to be. I had nothing but trouble with this company. When I called to have things fixed they couldn't fixed it. I asked for a refund in the time frame and they refused my request. I don't recommend mint to anyone

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we are deeply sorry for this experience. We're here to help. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can look into this for you. mintmobile