Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- SKU:
- 6434629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Mint will not honor their 7 day guarantee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot garbage, dropped calls, intermittent service. MINT WILL NOT HONOR THEIR 7 DAY GUARANTEE.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
poor data connectivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no Internet connection despite changing sim card. long hold on customer care.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're really sorry for the troubles you've experienced and we'd love to ensure we get things fixed up ASAP. Can you please give our Care team a call at (800)-683-7392?
No. Don't.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is terrible service. So many better prepaid options out there. Go anywhere else
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Randall, we're bummed to hear we weren't the best fit. Can you please give us a call at (800)-683-7392 so we can take a look at what went wrong?
Cheap but super slow!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest data speeds I have ever experienced!!! No 5g at all!!
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Woody, we're always happy to take a look into any potential ways of improving our service in your area. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert agents can provide further support.
Better signals in cities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switch cause i wanted a cheaper plan cause mint mobile is offering the same data plan i already have for a lower price.
I would recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey Kevin, we appreciate the review. If there's ever anything we can assist you with, Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out.
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service if you need a new number. You will get a recycled number and you will get random calls/texts all day long.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible coverage. Most of the times couldn’t be reached.
No, I would not recommend this to a friendWasted my money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you get older cards they won't activate and mint won't care to help. Must activate within 45 days or you waste your money. I wasted money.
No, I would not recommend this to a friendPujiT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service on all points and all level. Very rude and unprofessional, unhelpful, unfriendly.
No, I would not recommend this to a friendCalled mint support
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They could not get this to work, no options offered. Mint is ok but be careful with the prepaid cards.
No, I would not recommend this to a friendDidn’t work out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use. SIM card doesn’t fit in new phone. Didn’t return because of the “restocking fee” going to use in the future or sell
I would recommend this to a friendyou get what you paid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible CS, if you have a issue after 6 pst, you are out of luck till next morning.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi there, we're sorry we weren't able to assist you. Our Care team is standing by and ready to assist you. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please?
Worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wors experince ever what a wast of money Never again will I use the service or buy prepaid anything from Best Buy
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Just don't do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't do it. Not worth the headache, especially when you need to port the number out because you really hate their c.s.
No, I would not recommend this to a friendPoor Connectivity Lack of Support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't impressed by the poor connection and lack of support that was offered
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Anthony, we're truly sorry for the service you experienced. Our expert Care team is available and would love to take a look at this. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out?
No goid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So bad , not woriinv good, and so slow, in much locations no data, or lower
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Khalid, we're deeply sorry for the issues you're experiencing with our service. We'd love to get in touch with you to see what we can do for you. Can you please give our team a call at (800)-683-7392?
Bad store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good experience. I dont understand why this one is not like all the rest.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're sorry we didn't work out for you. We'd like to connect with you to gather further information about your experience. Can you please give us a call at (800)-683-7392 so one of our agents can further assist you?
- Pros mentioned:Coverage, Ease of use
For the price, coverage and data allowance, can't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I was torn between Mint and Boost. After talking to an awesome advisor at Best Buy, he convinced me to go with Mint based on my specific needs. Couldn't have been better advice. Since it runs 100% on T-Mobile's network, I felt pretty confident. Aside from them, only Verizon offers equal coverage, however, my phone is GSM which isn't compatible with Verizon's CDMA network. After understanding after Dish Network's acquisition of Boost and it running on their own mixed network, I decided to not take the chance given T-Mobile has proven reliability. I couldn't be happier. Even though the unlimited plan will run you upwards of 40 bucks a month, the higher end of a prepaid plan, it's still worth it. I've been nothing but satisfied. Running just in LTE gives me a solid 70 Mbps data speed with full signal, not shabby at all. And coverage is excellent. Inside malls, inside buildings, even inside an elevator, I've never dropped signal. Setup was super simple using the Mint app, even automatically adjusted my settings for the network, didn't have to touch anything manually. Up and running in 5 min after starting the app. Super simple, excellent coverage, excellent price, and 10 gigs/mo is plenty for me. Very happy with Mint and don't see any change in the foreseeable future. Great job Mint and awesome advice and support from Best Buy!
I would recommend this to a friend Unable to activate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mint is unable to activate this sim package after 3 weeks.
No, I would not recommend this to a friendMint mobile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No a good company you have to set-up everything by your self.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we're deeply sorry for any difficulties we have caused you. We'd love to connect with you to walk you through our activation process. Please just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll get right on it.