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Customer reviews

Rating 4.4 out of 5 stars with 3243 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers regard this service as an exceptional value, frequently highlighting its affordable pricing, reliable coverage, and user-friendly experience. Users are particularly satisfied with the consistent network performance, fast internet speeds, and the effectiveness of the 5G connectivity. While the vast majority of feedback is positive, a small number of users have reported minor technical difficulties regarding SIM card compatibility. Overall, the product is highly praised for delivering a dependable and high-quality mobile experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,243 reviews
  • Rated 1 out of 5 stars

    Mint is terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never able to get a signal on my or my wife's phone at our house. Asked for a refund and, 2 months and 12 calls to MM, still trying to get my money back. Steer clear of Mint Mobile

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent $90 on absolutely nothing but trash there was no sim card in the package I returned the item and I'm still waiting on a refund

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Scott, we're super sorry we haven't worked out for you. Our Care team is standing by and would love to see what went wrong. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only to setup a new account, not for existing Mint customers.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're sorry for any confusion and are happy to answer any questions you may have. We're available for further assistance, so please don't hesitate to contact us at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    MINT MOBILE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE. CANT GET ACTIVATED, 2 SIM CARDS DUE TO NOT WORKING. REFUND DELAYED. ON PHONE FOR HOURS . HOLDING RIGHT NOW AGAIN. STATING THE DIGIT SIM WENT TO

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not fair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ad said buy 3 months plan get 3 months free but I they did not give it to me .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy unlimited

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is terrible do not purchase anyThing from them. And ,are sure toy record them when they explain why you would want to buy s protection plan,

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey there, we're here to help. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can further assist you. mintmobile

  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to activate it in 45 days, not the expire date on the card!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is a bit spotty. A lot of dropped calls, still on the fence but the initial first month kind of was a big let down.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Yikes, that's no fun. We're deeply sorry we got off to a rough start. We'd love to connect with you to make sure we get your experience with us turned around. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    Don’t buy, security breach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these as I found out Mint had a security breach that affected peoples financials. Months later, Mint has still not implemented 2FA. Hard pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't return it. Asking opened but i am not used.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry for the inconvenience this may have caused you. Can you please reach out to our Care team so we can better assist you? Our team is available to assist you either over the phone at (800)-683-7392 or through our online chat service at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just ok. The network is not that good. I was not able to use my data because most of the time it would just not work(even in city areas).

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    Dated product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mint's promotion of unlimited for three months only works if you call them first

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mint will not honor their 7 day guarantee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot garbage, dropped calls, intermittent service. MINT WILL NOT HONOR THEIR 7 DAY GUARANTEE.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    they should explain better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy it thinking you can renew your Mint plan, it will give you a new number

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Matheus, we're really sorry for the renewal issues you experienced. Our team is standing by and would love to connect with you to see what we can do. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? mintmobile

  • Rated 1 out of 5 stars

    No. Don't.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is terrible service. So many better prepaid options out there. Go anywhere else

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Randall, we're bummed to hear we weren't the best fit. Can you please give us a call at (800)-683-7392 so we can take a look at what went wrong? mintmobile

  • Rated 1 out of 5 stars

    poor data connectivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no Internet connection despite changing sim card. long hold on customer care.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi there, we're really sorry for the troubles you've experienced and we'd love to ensure we get things fixed up ASAP. Can you please give our Care team a call at (800)-683-7392? mintmobile

  • Rated 2 out of 5 stars

    Cheap but super slow!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest data speeds I have ever experienced!!! No 5g at all!!

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Woody, we're always happy to take a look into any potential ways of improving our service in your area. Just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert agents can provide further support. mintmobile

  • Rated 1 out of 5 stars

    Better signals in cities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch cause i wanted a cheaper plan cause mint mobile is offering the same data plan i already have for a lower price.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Kevin, we appreciate the review. If there's ever anything we can assist you with, Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so we can help you out. mintmobile

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service if you need a new number. You will get a recycled number and you will get random calls/texts all day long.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    Wasted my money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get older cards they won't activate and mint won't care to help. Must activate within 45 days or you waste your money. I wasted money.

    No, I would not recommend this to a friend