Customer Ratings & Reviews
- Model:
- MINT-UNLIMITED-03
- SKU:
- 6434629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the affordable price, excellent service, and ease of use of the 5GB/mo Phone Plan. Many customers also appreciate the reliable coverage and data performance. However, some customers have reported issues with invalid SIM cards. Overall, the phone plan seems to be well-received for its performance on the T-Mobile network.
This summary was generated by AI based on customer reviews.
Terrible Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service if you need a new number. You will get a recycled number and will get random calls/texts throughout the day. Worse purchase I have ever made.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Mint doesn't deserve 1-star--that's too dang high
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am more confident in my dog Sparky bringing in the newspaper each day that I am by Mint mobile service working, and Sparky has been dead for 12 years.
No, I would not recommend this to a friendHorrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in the north Austin, Leander, Cedar Park area you'll have better service with two tin cans and a piece of string.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Dang. We're truly sorry for the service you have been experiencing, Robert. We'd like to connect with you ASAP to see what we can do. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open?
Weak Signal and Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signal is very weak, customer service is bad. Don't waste your money, and lost important call.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hey there, we are truly sorry to hear we haven't been a great fit. We'd like to get in touch with you to further discuss your experience with our service. Can you please give us a call at (800)-683-7392 so we can see where things went wrong?
Network is very poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The network is very poor. All the time, I need to go outside of my room to talk and receive texts.
No, I would not recommend this to a friendRun away, get as far as you can
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you value your time. Don't do business with this company.
No, I would not recommend this to a friendGrrr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not return it to store or mint mobile.......
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .So sorry to hear we didn't work out for you, Lawrence. If you have any questions about our service or your refund, just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. We're always happy to help.
Get it directly for mint mobile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got those SIM card damaged and the return process in horrible
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Oh no, that's not the experience we wanted you to have. Hi Miles, can you please give our team a call at (800)-683-7392 so one of our agents can help you out?
Phone Plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't wait until the 3 months with this carrier ends
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Yikes, that's no fun. we're truly sorry we weren't the best fit. We'd love to get in touch with you to get your experience with us turned around. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you.
Seevice is worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh very poor from mint. Service not up to par accordingly to price.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Don't waste your money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service and does not perform up to standards.
No, I would not recommend this to a friendDO NOT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. DO NOT use mint mobile. I pre paid for 6 months of service and did not use 1 day of it due to NO service. 3 months later and I still have no refund. They keep telling me they issued one and it will show in 10 days or that they can't.
No, I would not recommend this to a friendBrand response from Mint Mobile Team
Posted .Hi Traci, we're sorry for this rough experience and would love to get in touch with you to see what we can do. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert agents can sort this out ASAP.