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Customer Ratings & Reviews

$90.00

Customer reviews

Rating 4.4 out of 5 stars with 3269 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent price and service of the Unlimited Phone Plan, along with its overall performance and ease of use. Many appreciate the unlimited data and reliable coverage, including 5G connectivity and strong signal strength. However, some customers have experienced slower than expected internet speeds and difficulties transferring their phone number. A few customers reported compatibility issues with the SIM card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,269 of 3,269 reviews
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in the north Austin, Leander, Cedar Park area you'll have better service with two tin cans and a piece of string.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Dang. We're truly sorry for the service you have been experiencing, Robert. We'd like to connect with you ASAP to see what we can do. Can you please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open? mintmobile

  • Rated 1 out of 5 stars

    Network is very poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The network is very poor. All the time, I need to go outside of my room to talk and receive texts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Run away, get as far as you can

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you value your time. Don't do business with this company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Grrr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not return it to store or mint mobile.......

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      So sorry to hear we didn't work out for you, Lawrence. If you have any questions about our service or your refund, just give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. We're always happy to help. mintmobile

  • Rated 1 out of 5 stars

    Get it directly for mint mobile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got those SIM card damaged and the return process in horrible

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Oh no, that's not the experience we wanted you to have. Hi Miles, can you please give our team a call at (800)-683-7392 so one of our agents can help you out? mintmobile

  • Rated 1 out of 5 stars

    Phone Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait until the 3 months with this carrier ends

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Yikes, that's no fun. we're truly sorry we weren't the best fit. We'd love to get in touch with you to get your experience with us turned around. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open and we'll be right with you. mintmobile

  • Rated 1 out of 5 stars

    Seevice is worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh very poor from mint. Service not up to par accordingly to price.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We’re sorry to hear your experience with Mint Mobile wasn’t up to our standards. Just call us at (800) 683-7392 any day of the week from 5 a.m. to 7 p.m. PST, or chat with us online or via our app, and our award-winning Care Team will help you out. mintmobile

  • Rated 1 out of 5 stars

    Don't waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer service and does not perform up to standards.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give 0 stars I would. DO NOT use mint mobile. I pre paid for 6 months of service and did not use 1 day of it due to NO service. 3 months later and I still have no refund. They keep telling me they issued one and it will show in 10 days or that they can't.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hi Traci, we're sorry for this rough experience and would love to get in touch with you to see what we can do. Please give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open so one of our expert agents can sort this out ASAP. mintmobile