Customer Ratings & Reviews

Love it service worked great. I have an old iPhone and just put the chip in and it worked really well.

Mint have good affordable plans with great network coverage.

A great experience. I like this company. Very good on the web

Mint mobile is cheap, and that's about the best feature it has. Even though it uses T-Mobile network, speed and coverage is much worse than T-Mobile. There's heavy deprioritization happening. I would barely get 20Mbps down and 2Mbps up if I'm lucky to get a signal. Mind you this is on a brand new 5G capable phone. Oh get this. You get the same speed on 5G because of the deprioritization. lol

Totally worth it and much cheaper in-store than on the app.

Great store, I'm leaving a review to win $400... Does it work?!))

Great service. Easy to set up because Best Buy employees are always on top

Had to check many other reviews and sites to make sure the phone model would work with Mint service. However calling customer service to help set up with a Google Pixel was quick and helpful, and so far the connection is reliable.

Phone for a grandson works well with the plan as his responsibility increases.

I bought mint moble SIM card several times when they are on sale. The quality and connection are pretty good, easy to set up and activate.

Very easy to set up. Inexpensive and very reliabme service.

Worked better back in 2021 than now (2022). Feel they are slowing down the internet speed during peak hours.

Great product at a great price. I will get another one from Best Buy when my 3-month term is up.

it is a good product, good service and the best for $10 a month is excellent

Very easy to set up and use. Great price and service.

Good prepaid plan, strong cell reception being on the T-mobile network, unlimited calling, text and fast data. Just wish the plan came with more gigabytes of data for a starter plan.

Love no monthly bill, promo gave me 3 extra months

Nice Plan and good packing with on time delivery. Thank you

Before I purchased it, in Questions & Answers section I saw that “You automatically get the 3 months free. After you activate service, the credit shows up in a few days on the renewal screen of your online account/mobile app.” (It is the current holiday sale) So I bought my new Mint Sim card (3-month plan) from BestBuy the day on December 7th. And after I activated this number, I found that it did not contain extra 3-month free plan. I then waited for several days, and it is still like this! I have called the phone number of Mint customer service and have also chatted with chatbot-open of Mint customer service, they all say I can only get the extra 3-month credit from the official Mint website… They said I should return the item to Bestbuy and try to get refund and then place a new order from Mint's official website… For me, this is quite quite troublesome, and I am annoyed. Now I just feel like I was cheated… Can the Mint Mobile Team on BestBuy help me with this?

I've been using Mint Mobile for 6 years now, and it's been a great experience overall. Switching over was easy—I just popped in the SIM card and followed the instructions, and I was good to go. The coverage has been solid for me, with no major issues, even when traveling outside the city. What keeps me sticking with Mint Mobile is the price. It’s hard to beat, especially considering the quality of service. Over the years, I’ve saved a lot compared to what I used to pay with other carriers. The 3-month plan is perfect if you want flexibility without committing to a long-term contract. If you’re looking to save money without compromising on service, Mint Mobile is definitely worth a try. After 6 years, I can say I’m a happy customer!