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Customer reviews

Rating 4.4 out of 5 stars with 3241 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard this service as an exceptional value, frequently highlighting its affordable pricing, reliable coverage, and user-friendly experience. Users are particularly satisfied with the consistent network performance, fast internet speeds, and the effectiveness of the 5G connectivity. While the vast majority of feedback is positive, a small number of users have reported minor technical difficulties regarding SIM card compatibility. Overall, the product is highly praised for delivering a dependable and high-quality mobile experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,241 reviews
  • Pros mentioned:
    Service

    Rated 2 out of 5 stars

    Caller ID problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has been good with one, for me, BIG caveat: the phone number was owned by XXXXXXXXXXX and whenever I call someone that's the name that shows on Caller ID. Not good. Mint supplied me with the number, I didn't have a choice. I've talked to several people at Mint and so far nothing has been done. I've sent a letter to Ryan Reynolds, the guy in the amusing ads, about this. If this gets straightened out I'd give it a 5 star rating.

    No, I would not recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Hey Leslie, thanks for bringing this to our attention. This is absolutely something we want to get fixed up for you. Do you mind giving our Care team a call at (800)-683-7392 so we can provide further support please? We're looking forward to assisting you. mintmobile

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my son’s phone. He has been using it for about a week now and so far so good, no issues at all. Setup took longer than expected but if this all works out in the long run, you can’t beat the price of the service.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your feedback, Rada. If you ever have additional questions or concerns, please reach out to us for assistance at (800)-683-7392 or via online chat at https://www.mintmobile.com/chat/?chatbot-open. mintmobile

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson new phone pretty good service plan

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks for your review. Please don't hesitate to give us a call at (800)-683-7392 if there's anything we can do for you. mintmobile

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service for the prices , you can get this deal and enjoy the service

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and the service is great also. Well worth the money for a extra phone for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Mobile Sim card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy setup and a great deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Best service around.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap affordable and excellent service! I bought an additional plan for my wife.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      You can't see it, but we're clapping for you right now mintmobile

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on black Friday for $32 valid for 3 month with 8 gig ,is a good deal for moderate internet user. And good service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent price for Mint Mobile!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price using Mint Mobile! When the 3 month is up, will continue to purchase additional cards

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far! Easy to connect and activate. After the 3 month period i will sign up for a plan.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cheap, but needs improvement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly is cheap, but if you want to take advantage of the deal that Mint Mobile have... go directly to the website to buy. Signal is not the best.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Thanks so much for your feedback. We're sorry for the poor signal you have experienced and we'd love to take a look into what's going on. Mind giving us a call at (800)-683-7392 or chatting with us online at https://www.mintmobile.com/chat/?chatbot-open please? mintmobile

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great deal!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when it went on for sale n hooked my mother-in-laws phone to it n works perfect. Thx BB n Mint Mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Good deal. Great value. Mint mobile is pretty good in my area so this is a great deal for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I bought it for a 3 month use and it worked amazingly. Easy to use and to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, I paid for 3 months and I got 3 months for free.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Enjoy your free service, Alex. Thanks for your five-star review. mintmobile

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Price is competitive and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone service very easy qnd user friendly to set up i would definitely recommend

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      We recommend everybody read this review. mintmobile

  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product delivered very fast. Arrived a day before the delivery date.

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Love that. Thanks for the five stars. mintmobile

  • Rated 4 out of 5 stars

    Good service so far, check terms and pricing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on Mint for a few weeks (TMobile network) and in my area (San Francisco Bay Area) the service is quite reliable. YMMV. I got this kit for 50% off; watch for sales. Be aware that this kit is for new service only (I don't see that in the description on the site) and has an expiration date by which you much activate (in my case it's good for a year). I deducted one star as this is not spelled out in the description

    I would recommend this to a friend
  • Cons mentioned:
    Sim card

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on time delivery. on issues with the SIM card. ordered during 3 months offer

    I would recommend this to a friend
    • Brand response from Mint Mobile Team
      Posted .

      Welcome to the Mint Fam 😁 mintmobile