Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 1212 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,212 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of Mine

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Trend Mirco Internet Security use for one year and had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and mobile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my son, so that he could study with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe secure the best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SECURITY EVER! Always been a fan of the features and ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Needed for every Computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an additional layer of security. I've had nothing but great protection from Micro Trend when I've had bad luck with other products. Definitely a great value-add.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    UnhappyCamper

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to install, 'incompatible' w Webroot as sold

    No, I would not recommend this to a friend
  • Pros mentioned:
    Device compatibility, Installation, Protection

    Rated 4 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased enough that will likely extend after trial period. I like the fact that you can opt to have monthly "status" reports emailed to you, and software does notify if a threat is detected. You must also select to be notified before your subscription ends if you wish to cancel and not be charged further. Another added bonus-software can protect more than one device-ie. computer, phone, ipad. Installing was a breeze as well, but it won't install if another security software like McAffee is loaded.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Protection

    Rated 5 out of 5 stars

    Trend Micro review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro has been well worth the money! It secures my laptop from the everyday threats of viruses, spam, and other malicious software attacks that are everywhere this day and time. Trend Micro also gives the option to additionally use this software on multiple devices, which is a plus. I would recommend Trend Micro to anyone who is tired of the high priced other anti-virus programs.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Overall performance, Protection

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this software for the last three years & haven’t experienced any negative issues. I have it installed on all of my devices. I trust this product & totally rely on it to prevent all viruses, malware & spyware.

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Overall performance, Protection

    Rated 5 out of 5 stars

    Works Well

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend Micro for a few years now and I have no real complaints. Works well and I like that I can use it on three different devices. Haven't had any issues with viruses since I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Protection

    Rated 5 out of 5 stars

    Trend Micro Internet Security

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Trend Micro Internet Security. Easy to install and very secure. Had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Always works

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price and always works, nice reports that split out information by device. Easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Overall performance, Protection

    Rated 5 out of 5 stars

    Greta

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Works on multiple devices. Good security. Safe to browse and piece of mind for everyone with all the bl scammers out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    racefan

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for chromebooks and it does work really well and easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Protection

    Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Easy to install. Haven't had a breach of my system since starting using this product years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Device compatibility, Protection

    Rated 5 out of 5 stars

    Safe and affordable

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has immensely helped keep my devices safe from harmful viruses. On top of that its very affordable. Love the fact it scans my device and warns me of potential threats.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 4 out of 5 stars

    Trend Micro

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro provides great security and have had no issues with viruses. It has captured a few adware and virus bugs but has contained and removed them. My only issue is that it loads slowly when starting up my computer although that may be because my iMac is 7 years old. Otherwise it works well in the background and notifies me of any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Protection

    Rated 5 out of 5 stars

    Nice protection

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Protected me for years now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good Security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally switched Internet Security when some questions arose and Best Buy stopped supporting it. This is an annual renewal. This seems to be keeping my computer secure and is easy enough to use. I have not been bothered by weird messages as with the previous security software. nor do I h ave to force updating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Subscription!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have been purchasing trend micro Internet security subscriptions for years now For my laptop. Trend micro Always Protects my Security. They make sure that I do not get any viruses and they make sure that my saved info to my Online Accounts like my Passwords are always safe. And this year when I Renewed my subscription, I found out that Trend Micro can protect your Cell Phones as well bc they have a separate App that you can set up using the same subscription. The Trend Micro Mobile Security App is Great to have! This App provides many Different Security Features to make sure that your Personal Info is Always Safe on your Cell Phone. It also Helps you by Blocking certain Websites/Unknown Websites that contain “Malicious Software” & “Identity Stealing Scams” by providing a Virtual Private Network (VPN). Their Mobile App Features Different Security Features that are Wonderful to have on your cell phone now a days!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very trendy. Very worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this security system for about three to four years now. Very accessible and easy to use. Does just what it does and nothing is complicated. I'm not bothered by notifications like many security systems do.

    I would recommend this to a friend