Customer Ratings & Reviews

Buy or beware I signed up with Sprint at Best Buy and every question I asked about the plan, phones, and service I was told a lie. I signed up with sprint for the 5 phones for $100 per month. I was told the phones are free. (still have the paperwork) I was told taxes are included. I asked about 10 times 2 different sales associates if the 5 phones for $100 per month would ever go up and everytime I was told “No”. They told me each time I asked the cost of the plan would be $100 for as long as I had the plan. It will never go up. They told me that the phones are free. I just needed to pay $25 each phone and on the next bill I would have a credit of $25 for each phone. I was also told that they would waive the activation fee if I signed up that day. I was told that if I wasn’t satisfied I could cancel within 14 days and wouldn’t be charged a dime. I got my first bill a few days after signing up and the bill was almost $600. Phones they charged me $5 each per month plus that $25 credit on my first bill that didn’t happen. They charged me $40 to activate each phone (5 phone) When I called Sprint they told me that my “promotion” would end in 8 months. Needless to say I canceled all the phones within 10 days. However Sprint said I only canceled 3 of the 5 phones within 10 days and the other 2 didn’t get canceled for 30 days. (I ported out the numbers the same day to a new plan) So they continued to bill me for a few months. I never gave Sprint my credit card but I did give it to Best Buy. Sprint charged my credit card for another $140 without me giving them authorization. They even put in a claim on my credit! This entire process has be nothing but awful and I put half of the blame on Sprint and the other half on Best Buy. It’s been over 6 months and I’m still dealing with this.

Really great insurance cheap deductible great place to shop