Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 1319 reviews
(1,319 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent 2 iPhone and 2 Watch-8 upgrade process
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech staff did a fantastic job of moving information from iPhone XR to iPhone 14 plus. Also they added the Apple Watch 8 to work with the new iPhone. Very pleased with their service!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This took a few minutes but, everything was done for me. The person at the store was very knowledgeable. When she handed me the phone, it was all set up.
I would recommend this to a friendRated 5 out of 5 stars
Great timing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Data transfer was excellent and quick. Jaeder (I believe that's how you spell it) was very helpful and nice.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get everthing transferred from old phone to new phone and the Best Buy Associate was great. Did it in just a few minutes. Was so nice and explained everthing.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy transfer service great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy staff was knowledgeable, efficient and explained the process well. I felt very comfortable. Way better than spending my time at home.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable salesperson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy salesperson was very knowledgeable and helpful. The transfer of data to my new phone was quick and thorough.
I would recommend this to a friendRated 5 out of 5 stars
Just do it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast comma easy comma irreproducible service.... Add me walking away a very happy customer. To get everything done quickly and then one shot during my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy-data transfer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did my data transfer, thank you! It was quick and fast and done with smiles - great employee’s at Best Buy-very helpful
I would recommend this to a friendRated 4 out of 5 stars
My new Apple 13 phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart phone was an Apple phone. So I decided to continue using one specially because I didn’t have to learn how to use my new device. I love my new Apple 13 phone!
I would recommend this to a friendRated 5 out of 5 stars
Phone transfer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy techs are very knowledgeable and service was great!! The phone transfer took a while but it was worth the wait. I would recommend Best Buy to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Helpful Elves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an easy and convenient process. The staff was very knowledgeable and helpful in transferring everything from my old phone to my new phone. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Phone Switch Over
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy that best buy provides this service. It was a quick and painless transfer, no problems at all.
I would recommend this to a friendRated 4 out of 5 stars
David the Samsung Man!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung specialist "David" at Best Buy in Greensboro transferred everything from my husband's old out dated phone in minutes.
I would recommend this to a friendRated 5 out of 5 stars
Data Transfer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless way to transfer data saving time and energy along with not having to go to the store.
I would recommend this to a friendRated 5 out of 5 stars
Mobile Phone TRansfer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transfer performed by Customer Service was smooth although it took longer than they thought. Pleased that I did not have to do it.
I would recommend this to a friendRated 5 out of 5 stars
Data transfer to new phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went smoothly overall & data captured successfully with the kind assistance of the customer service team member.
I would recommend this to a friendRated 5 out of 5 stars
Simple and Smooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy with Total Tech and Geek Squad assistance. Love the service and my new phone!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife took in her new Galaxy to get the data transferred, and a screen saver installed. Went to get lunch at McD's, and everything was done by the time we got back.
I would recommend this to a friendRated 5 out of 5 stars
mswoo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phone easy to use and easy to leave messages and set alarms and stays charged for a long time.
I would recommend this to a friendRated 4 out of 5 stars
Helpful service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really grateful for this option when buying my new phone because I didn't have to worry about messing something up myself and losing my information. Simple but definitely appreciated!
I would recommend this to a friend
