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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1319 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,319 reviews
  • Rated 5 out of 5 stars

    Excellent 2 iPhone and 2 Watch-8 upgrade process

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech staff did a fantastic job of moving information from iPhone XR to iPhone 14 plus. Also they added the Apple Watch 8 to work with the new iPhone. Very pleased with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a few minutes but, everything was done for me. The person at the store was very knowledgeable. When she handed me the phone, it was all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer was excellent and quick. Jaeder (I believe that's how you spell it) was very helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get everthing transferred from old phone to new phone and the Best Buy Associate was great. Did it in just a few minutes. Was so nice and explained everthing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy transfer service great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was knowledgeable, efficient and explained the process well. I felt very comfortable. Way better than spending my time at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable salesperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy salesperson was very knowledgeable and helpful. The transfer of data to my new phone was quick and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast comma easy comma irreproducible service.... Add me walking away a very happy customer. To get everything done quickly and then one shot during my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy-data transfer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did my data transfer, thank you! It was quick and fast and done with smiles - great employee’s at Best Buy-very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new Apple 13 phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart phone was an Apple phone. So I decided to continue using one specially because I didn’t have to learn how to use my new device. I love my new Apple 13 phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs are very knowledgeable and service was great!! The phone transfer took a while but it was worth the wait. I would recommend Best Buy to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Elves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an easy and convenient process. The staff was very knowledgeable and helpful in transferring everything from my old phone to my new phone. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Switch Over

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy that best buy provides this service. It was a quick and painless transfer, no problems at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    David the Samsung Man!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung specialist "David" at Best Buy in Greensboro transferred everything from my husband's old out dated phone in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless way to transfer data saving time and energy along with not having to go to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Phone TRansfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer performed by Customer Service was smooth although it took longer than they thought. Pleased that I did not have to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer to new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went smoothly overall & data captured successfully with the kind assistance of the customer service team member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy with Total Tech and Geek Squad assistance. Love the service and my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife took in her new Galaxy to get the data transferred, and a screen saver installed. Went to get lunch at McD's, and everything was done by the time we got back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mswoo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone easy to use and easy to leave messages and set alarms and stays charged for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really grateful for this option when buying my new phone because I didn't have to worry about messing something up myself and losing my information. Simple but definitely appreciated!

    I would recommend this to a friend