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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1319 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,319 reviews
  • Rated 5 out of 5 stars

    Complete

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring to data from my Samsung S8 to S24 was quick, easy, and complete. My phone was ready to go shortly after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great data transfer experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ran over closing time, but Asante got the data transfer to the point i could finish it at home. Great staff, great service, a definite must when purchasing a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movin' on up to a new smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associates who helped us were extremely competent and anxious to please us during this process. They made the transition from my old cellphone to my new cellphone seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serena was awesome at the Chesterfield, MI location. They knew full knowledge of the system and transferred all our data without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple IPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so much better having that added to my new phone at your store, than doing it myself at home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to transfer all data from an old device. You can transfer your data wirelessly or wired. Either way, it's fast and sufficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Les

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took Just minutes to transfer all my Data from my old phone to my new phone. everything was there nothing was missed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad at Broad St Best Buy is the BEST!! Seamless data transfer. He is so knowledgeable and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very quick and easy. No troubleshoot, Whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with having my phone set up and transferred from a previous one. It was simple for me to go home and not be frustrated that things were missing or not user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to let the experts do the transfer. Much less to worry about with a new phone purchase and makes the buying experience much more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer Went Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This process took awhile but was great! With the Total Tech subscription, it was free! Would highly recommend this process at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    data transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transferred from one phone (android) to another (iphone). am a total tech member so no issue with getting it done. new (2nd) phone works well for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Suprise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good Experience. I never know it can be that easy . All my informations are moved in a secured manner and lost nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer on new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer of data on my new Samsung phone was quick and easy. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer data from one phone to another

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job I feel I shouldn't have had to pay to transfer the phone since I've been a member for quite a few years and I purchased the phone there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original set up process did not complete. Required second trip to store for and data to be transferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that helped us at Matthews nc store “Castro” was the best very knowledgeable and willing to help. I give him high praise for his attitude and willingness to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lengthy process but well worth the wait to make sure all your data is transferred to the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JCRALEIGH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had outstanding customer support when I had my mobile data transfer. Everything was seamless and Best Buy’s team and products availability make your visit a success.

    I would recommend this to a friend