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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1319 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,319 reviews
  • Rated 5 out of 5 stars

    Very fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad I did not have to stay in the store for the transfer. Was completed by the time I got home. Price seemed a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Data Transfer a Lifesaver!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician transferred my data seamlessly and quickly! He was very knowledgeable and friendly. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and very happy with the sales associate that assisted with the transfer of data from my old phone to the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Buy, the salesperson was great and he offered all the allowed discounts. I am not a technician but i am enjoying the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote but takes time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to be able to transfer remotely and not wait at the store for them to do it. But be prepared, it takes a couple of hours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support is a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - very patient and professional. I have no interest in figuring this out by myself and it is great to have assistance at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect assistance with transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to have done and gentleman was so so nice - returned on a later date and answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful transfering the data from my mom's very old phone to her new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales tech did a fantastic job with the data transfer. I was easily able to continue my activities on my new device without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile data transfer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile phone data transfer took almost an hour but was well worth it to have a Best Buy employee transfer the data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. We were in and out in no time. Friendly staff and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associate help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All information transferred from current phone to new phone. Sim card and.all personal information also transferred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Easy And Economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer was absolutely seamless due to the great store rep - also done VERY quickly. I was put at ease by the Best Buy reps product knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable staff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went amazing. The staff too care of everything and even figured out what was wrong on the old phone. No issues and did not loose anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Costumer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service helping my mom transfering her data from her old phone to the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy staff really helped me transfer my info from my old phone to my new phone. Very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know how to transfer info, No Problem!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy transferred all my info and showed me how to use different features. Then I came back and took a free classes on how to use the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate was very patient with the transfer of data for my wife's new galaxy S23. It took about 2 hours, well worth the $40.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly. Zero complaints. BestBuy took care of everything. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth doing in store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman really knew what he was doing and took time to explain things to me.

    I would recommend this to a friend