Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,319 reviews
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my phone. I had great service. Everyone was awesome in helping with my new phone. Thanks Everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is easy to use and adapt to. Best buy was very helpful in transferring all my information over from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to hear best buy work hard for us and doing good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cell phone service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man at the cell phone service desk was very helpful and polite. He knew what needed to be done. I was very pleased with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personalized service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales and service. The salesperson was very knowledgeable and helped me with everything including sinking my car to my new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Setup !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of change over fast. No issues ! All went well, no obstacles !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very knowledgeable and helpful. She transferred my date effectively and in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with my new phone!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy phone salespeople know exactly what to do when transferring data between phones. They complete the job quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. DEB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the data transferrd over by specialist was a great help. Since the service from the old phone service had become problematic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transfer of data. Took a while but well worth the time. Very happy all my data was captured and transferred to new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job helping me with the hardest part.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson did a great job transferring my data. This is always the scariest part of buying a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God Send!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most convenient thing when it comes to getting new phones! iCloud’s never work this is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy agent did the operation. So? it was no big deal for me as we just hung around for completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good ! Had to wait a while before I got help with setting up the new phone. Not enough employees. But, the employee that helped me knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY APPLICATION

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two phones - one of the techs transferred to data in-house and all went well. I was able to transfer the data of the other phone without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with Total Tec. Was able to get it done at the time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Banana

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my first iPhone 13 Pro Max. It works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 15

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the transfer was great The salesman was very friendly understanding and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad for the help...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to make sure all my old stuff made it to my new phone and with the Geek Squad's assistance - everything is there on my new one. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone data transfer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer was perfect. No loss of data, contacts, documents, or images.

    I would recommend this to a friend