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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1317 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,317 reviews
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very friendly and transferred my data easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady who helped us and was quite helpful and took time with us with our questions. It did take some time to transfer our info from one phone to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer of Data

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer was smooth and none of the data had to be resent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for the old folks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and smooth transiton for my mothers old boyfriend who doesnt know electronics to have his data seemlessly transfered over to his new phone, i would of ended up having to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 2 phones 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone purchase and phone data transfer was easy and well worth buying my 2 new phones at best buy. The verzion person there was kind and helpful, He was able to explain what was needed in order to install the phones and get them running. The only issue is the appointment system. It is not easy to make an appointment for this group on line. The guys at the Montgomery store help. They are seniors citizen freindly. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone info transfer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me from going to phone service provider. David was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process done well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a necessity that was done by a pro at Best Buy. So glad they helped. Smooth transition to the new phone. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to do and didn’t require too much time. Took no more than 30 min and was an easy do it yourself task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely go to Best Buy and not sure why. I bought my last iPhone there and got great service and thought I would buy my new phone there as well. I was greeted upon entry by a nice guy who directed me where i needed to go. A gal helped me with my phone who was very knowledgeable and efficient. I then was walked over to the GEEKS and Betty did a great job transferring my data from one phone to my new one. I had a great experience AGAIN. I will need a washer and dryer soon and plan to get them there as well. Excellent five star service and I thank you! I will be back and will tell my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly a lifesaver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sear by Best Buy. When I damaged my Galaxy Flip phone and bought a new one, BestBuy was there for me for data transfer. It was not an easy task, since my damaged Flip phone would not open properly. Best Buy stuck with it until all my data and apps were transferred. They are truly lifesavers. Could not survive in our electronic world without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile phone data transfer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very grateful that the Geek Squad was able to transfer out mobile phone data. They were professional and informative and made the process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Transfer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member explained features of the new iPad as she transfered my data from my old iPad to the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast, convenient and reliable. It leaves more room in your pocket since it folds in half. This is the best phone i ever had. Thank you best buy for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarasota

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman who take care of us was very polite with long passion he did everything by the book no issue explain everything and the phone is working 100% and everything is under control so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer Sevice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben did a excellent job of transferring iPhone se to iPhone 16e.Well worth the price & his expertise.Transfer went flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful Phone Data Transfer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Mobile Phone Data Transfer. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kind of service is very special and the technology is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Pros do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few things associates at BestBuy do well. Despite their deceptive sales techniques and outright lies about some products, when it comes to actual product integrations and use Best Buy associates do a pretty good job. Both in explaining what they're doing and in performing the task through the best method available they don't waste much time and they will pursue alternate methods of completion if anything isn't working right all while explaining potential pitfalls and workarounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helping people out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They moved evrything from one phone to the other phone and had know worries .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Phone Transfer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave Best Buy a 5 star rating for the phone transfer deal. All my contacts, apps, etc were transferred with no problem's except for my r/reddit account. My account disappeared along with my 12,678 karma points. Too this day, I try to let r/reddit help me to recover my original account name & karma points.- Nada. The way I found out about my original account was I had a new account name with 0 karma Installed. Well, I'm up to 143 karma now, lost my original karma of 12,678. It's not Best Buys fault, just my luck. So be careful on your reddit account, you may just luck out of like what happened to me. Oh, I'm going to get a new phone @ Best Buy with 2X more storage as I need it. Phone is good, got it in 2021, Motorola Edge 21 W/ 256 gb storage. How bout an iPhone 15?

    I would recommend this to a friend