Customer Ratings & Reviews

They do what they do best—take care of us who aren’t very good with electronics! Super glad for their expertise.

Total tech were simply amazing in resolving the issue i had and were so patient and explained everything to me in the process.

Transfer took a couple hours for my phone and several hours for my wife's. I have seen quicker.

Once I got to the right service desk, and even though my situation was not an easy fix, customer service was very accommodating...

I would not have anyone else do it, they are quick and know what they are doing unlike the small retail locations.

Best Buy has the MOST helpful and pleasant staff. They helped me transition to my new device and answered all my questions.

Best Customer Services provided by Bailey Salinas at Prescott Az store. So knowledgeable with a fabulous personality.

THE DATA TRANSFER DONE BY BEST BUY PROFESSIONALS WAS SEAMLESS, QUICK, ACCURATE AND COMPLETE. NOTHING WAS MISSED AFTER A WEEK OR SO OF USE.

The tech that helped us was fantastic. He even went to my boyfriend's pickup and set up the hands-free there.

the process worked beautifully to transfer data from my old iPhone to the new one I purchased. Thanks Best Buy for a great job.

Felix did a great job getting the new phone set up for us. The transferring of data was painless and all is good.

The salesman took the time needed to transfer all my items and explained the new features of the phone. Very pleased with him.

Great transfer of phone data. Sale representative was very helpful and knowledgeable in updating my new phone.

Excellent service. They helped me get the right 2022 phone, made all the data transfers. That is the reason I use Best Buy.

super easy but took a while to transfer the data. The sales rep and the samsung expert onsite were great. Got a great prices as well.

The agent Tyler Dreier did a great job & took time to transfer information from my android to my new iphone.

Everything works ok. Friendly staff. Not much waiting time. Thought $40. was too much to just transfer my pics and contacts!!

Geek squad did a great job transferring my data from my mini 4 to the new mini 6. Was very helpful with all my questions.

They were not able to do a data transfer because my old phone literally died while I was in the store. I contacted you for a refund of the charges for service/data transfer and was told by two different people on two different calls that I would receive a refund and I did NOT see any refunds. This is not acceptable.

staff that actually helped me was very good and friendly.The geek squad however was not.The internet in the store was very slow