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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1318 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,318 reviews
  • Rated 5 out of 5 stars

    Thanks so much

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great explanation and experience! I really appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for those of us who have hundreds of things to transfer over and want to be sure nothing is lost in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim did a great job teansfering my data. Tim is a great asset. The Pensacola store does a great job. I am a total tech member and they always take care of me. Daz the manager also helps me when I crack my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good they helped us to transfer data quickly and easly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech had a problem activating new phone both Samsungs. I took it to my it neighbor and he said the Tech forgot to uninstall the old chip from the older phone & install into new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having geek squad handling this. They’re knowledgeable & have it done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone data transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer was the best money spent. Easy to use and the sales reps were fantastic and my new phone had everything the old one had within 30 minutes. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and patient. They were able to get everything transferred from my broken phone to my new phone . It was simple easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ transfer from old to new phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transfer from my old phone done in store after purchase. All covered under the amazing Geek Squad Protection Plan! I could never have done this myself and it was a big roadblock that kept me from buying a new phone but it was painless with Rocki's expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A16

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer went extremely well the samsung rep (Spirit) was super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the pros

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did it very quick and very easy. Im clad i let the experts do it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer in purchase of new phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile phone works well in my Samsung A16 mobile phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great goood awesome thanksssssssddssssssssssssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And be challenged ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone, through Verizon, and couldn't get my photos to load. I went to Best Buy for help. Not only did I get the photos transferred, but I was setup to for them to be stored into Google photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very tech savy, so I was very grateful when they were able to download all my stuff to my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre was superb!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the total tech until the end of the year. It was installed that was free under TT. I was very happy with the installer. I am sad to see so many of the total tech go away. Will have to think hard about renewal of TT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing got missed in the transfer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy did an awesome job of transferring all my data when I bought new iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Tech Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support I received was professional and enthusiastic. They went to work right away and it didn't take very long to get finished transferring my old phone to my new one. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep who helped me was very knowledgeable and helpful. He got me a replacement phone and helped me set it up. I could not have been more pleased with the service I received from him. This much more inexpensive than going to Apply

    I would recommend this to a friend