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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1318 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,318 reviews
  • Rated 5 out of 5 stars

    Worth the time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service that can get complicated. My screen on other phone was damaged so to get into it to transfer was quite the task. The store rep was very patient in the task and mission accomplished. Welldone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grest local service and staff is helpfull rápid service and easy to Scheduling service appintmentd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer Data

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Best Buy protection plan and think it is great. I was able to take my phone in to transfer my data to my new phone. Very handy having the store personal do the work for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with data transfer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a wonderful job of data transferring my data from old to new phone. Would use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy performed this task. They charge $40 for this service. I don't remember a charge from my previous phone purchase. We are staying in a rural location without Wifi so I had them do it. Employee was pleasant so it made the wait bearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Power Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the Moto G Power Cell Phone at Bridgewater New Jersey. Extremely pleased with the product it's simple clear and easy to use if you are looking for an Android cell phone. Pedro helped with the setup of the phone and transfer of all information. He was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great getting a similar but updated phone with all of my data on it. I am not tech savvy so having most of the phone setup completed for me was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer of old iPhone info to a new one.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I lost my phone when traveling it was simple for the Geek Squad to download everything from the Cloud. I highly recommend have the Cloud because it would be impossible to retrieve all one’s contacts, emails, and photos without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy data transfer by store employee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile phone data transfer done by the Best Buy employee took only about 10 minutes total. I was amazed at how fast and efficiently my new phone purchased was handled regarding the transfer of all the data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring my data from old tablet to new one by the geek technician was amazing. He was extremely knowledgeable and did it quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job , no problems at all. Just what I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got what i expected and i am happy.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good size, works great and looks good. Yes came with a dent that i can live with. Or just paid double for a like one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and transfer of data.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with transfer of data from old iPhone to new iPhone. Sales representative new his stuff and was very helpful and explained the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy I was able to change everything over for her and my daughter when I borrow the phone it was easy for them we did wait for a little while but it wasn't long and all who number and pictures and data was transferred right over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was thorough, patient and accommodating. The process was rather long,due to SafeLink. Everytime I need help this particular worker has been the one I use. I couldn't be happier with his service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service yet!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy went out of there way to make sure it was done before I traveled back to Cali from Arizona. With only a few minutes left to closing I was not turned away. Yes you've won my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Apple IPhone was able to receive everything in the transfer from my old phone. Very easy and the customer service rep was wonderful. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Data Transfers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfers for our phones have always been smooth and well done. They know what they are doing and they take it seriously if something doesn't go right. Have always been satisfied with Best Buy. It's the only place we shop at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy transferred my data perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so worried about transferring the data from my old iPhone to my new one! But the Best Buy person who helped me did the transfer perfectly and I was very relieved! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer service on new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer service gave me confidence my data/contacts, pics and docs would all mKe it to my new phone. The team at BB were patient and knowledgable to get the job done.

    I would recommend this to a friend