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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 306 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

56%would recommend to a friend

Customers are saying

Customers recognize the attractive colors available for the Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. However, many customers expressed concerns regarding the band's durability and its tendency to get dirty easily. A significant number also reported issues with the fit of the band on their Fitbit devices. While opinions on price varied, these concerns about durability and fit overshadowed positive feedback on color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 306 reviews
  • Rated 3 out of 5 stars

    Versa 3 watch band replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .The quality of the silicone is excellent, very flexible, but I ordered the long/large. It is still a bit short for my wrist.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Versa lite replace band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for torn band but doesn’t always stay clipped

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Couldn't get it to stay connected to my Versa 3

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to stay connected to my Versa 3. One side fit perfectly but the other end kept falling off.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello Lmn11,
      Thank you for taking the time out of your busy schedule to leave a review of our Modal™ - Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense. I am sorry to read that you are having issues staying connected to your Versa 3. If you need further assistance, please contact us at 1 (800) 499-3402 Monday-Saturday 8 am to 9pm CT
      Modal Support
      Molina BBY-ExBrand_Modal

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Interchangeable band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was inexpensive and very comfortable and a perfect fit easy to interchange

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Mrs Minnesota

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not stay in watch slot kept falling off cheap plastic

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great band

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my FitBit. I needed new bands. Took a few wears to get it adjusted

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Welp, fits sense but doesn't stay on for long

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So... I read a lot of reviews on Best Buy for this band, and I took a $5 risk. Didn't pay off. So, to confirm, it does seem to fit the Sense. You have to make sure the holed part of the band is put in on the bottom side of the sense. Basically, if you put the band in the same way the original band goes in, it works. However... It doesn't stay on any longer than a day. At least it was on sale. I guess there was a reason it was.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is very stiff and unreliable. I almost lost my watch because the band somehow unattached.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 they both lasted less than a month. Only get if you really have to have a band immediately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay on the watch. Lost watch 3 times. This was too many.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 1 out of 5 stars

    Defective Modal watch band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband didn't care for the original band, so bought this Modal band (had used modal for Fitbit versa 2) He owned and used this for4 weeks, normal usage on and off for exercise and charging ..... but the connection point tag attaching the band to the watch tore (on the clasp side. Very upset

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The poor man pays twice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute but attracts dirt. Don’t like the material. Stick with original Fitbit bands.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hello Cinnabuns73,
      Thank you for taking the time to review our Modal™ - Silicone Watch Band for Fitbit Versa 3, Fitbit 4, and Fitbit Sense 2 - Pure white, we're very sorry to read you are experiencing this issue with one of our products.
      Chelsea
      Modal Support BBY-ExBrand_Modal

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice fit and love the color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the wristband, and the color makes it easier to see when charging because of older eyes plus i like to add my own style. The stock strap with the watch didn't fit so I'm happy i chose this!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not exactly in it for the long haul.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I would call mind-blowing. The metal that attaches the band to the watch more or less cut right through it, and I don't exactly wear my watch all that tight or anything, it's got room to move around.

    No, I would not recommend this to a friend
    • Brand response from Modal Customer Support
      Posted .

      Hi Killeg! I'm truly sorry to hear that the Modal™ Silicone Watch Band for Fitbit Versa 3 and Fitbit Sense in Sandy Pink did not meet your expectations. It must be frustrating to experience the metal attachment cutting through the band. Please know that we value your feedback and want to make it right for you. We offer assistance covered by the manufacturer's warranty, so please don't hesitate to call 1-800-499-3402 for further support.

      JC | Modal Support https://www.bestbuy.com/site/modal-silicone-watch-band-for-fitbit-versa-3-and-fitbit-sense-sandy-pink/6445290.p?skuId=6445290 BBY-ExBrand_Modal

  • Pros mentioned:
    Material

    Rated 2 out of 5 stars

    Returned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't click into my Fitbit, so I had to return it. Decent material, but wouldn't secure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, if they made it a little bit slimmer/more narrow it would be even better. It feels good on my wrist and putting the bands on my versa 3 is easy and bands fit perfect and flush to the versa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong Band for Wstch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch band did not fit my watch. Could not be installed. Band looks fine but can’t be used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    variety!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bands are OK, but they are a shorter length than what I was looking for. I'm keeping them, but not completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pink watch band

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the band and the only reason I gave it 4 stars is because the website says it will work with my Sense and it is not the proper band for my watch. It does not work with the Sense.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, better than the ones that came with my Sense that ended up breaking over time with use. Great price, great quality.

    I would recommend this to a friend
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