Customer Ratings & Reviews

Bought what I thought was a top-of-the-line GE Monogram dishwasher. Upon installation, there was a defect with the hose bib and leaked water all over my hardwood floor. The installation team was able to complete a quick "fix" onsite. Upon the first test run, another leak was detected in the middle of door, and once again poured water all over the floor. This fix could not be resolved, and I was directed to call GE. I am now waiting for the GE selected company to come and diagnosis the issue, which is over a week from the first installation date. Parts will be ordered with an unknown ETA and once received, we will have to wait to get back on the service companies scheduled to fix what they believe to be broken. All in, I estimated it being over a month of non-use of GE's "top-of-the-line" machine that was clearly a lemon and defective from the factory. GE’s stance of “waiting and seeing” before they make any decisions is not acceptable. I would understand their positioning if we were a year, or more into the warranty period, but this unit is a dud from the factory should be dealt with accordingly. I have lost faith in GE’s service and willingness to stand behind their products. If you want a true premium product, I suggest looking elsewhere.

After i recieved may be 6 months run well. After that every 3 weeks service comes , they change same parts all the time . You spend 3 times more and you get poor quality. And Monogram Customer service is the one of the worst service i have ever see.

Leaked from dishwasher drum on first wash. Second Monogram dishwasher that leaked at same place in a month. Buy another brand.

My manual was all wet when they installed my dishwasher So I still have to check online the proper use