Customer Ratings & Reviews

I bought the protection plan for my new phone since my last phone died a lot earlier than anticipated (no protection plan). Consider the cost of the plan relative to the cost of the phone and if it seems reasonable than go for it. I thought the protection was a good deal considering the price of the new phone.

I always buy the extended warranty package I find it very useful and it helps if something goes wrong with your product after the store warranty is gone

I haven't had to use the Geek Squad Mobile Protection yet, but I have used their service in the past. It's great to have people who actually know electronics and can help you instead of passing you to someone else. I think the plan is a great deal and I love that I can pay for 2 years upfront instead of a monthly recurring bill.

I would recommend the Geek Squad Protection for your products for those days when you accidentally drop your product and something breaks.

This is a great plan & piece of mind whenever offered. I always get the service plan, especially on replacement items. You can't replace it for the price of the plan and if something happens, presto you get a replacement. What's not to like? (I do work for Best Buy, but my opinions are my own and do not necessarily reflect Best Buy policy)

Team members helped me sign up for monthly protection for my new phone after the salesman that sold me my phone said there was only yearly protection and tried to push their credit card.

I HAVE LEARNED FROM THE PAST TO ONLY BUY THE 1-YEAR ACCIDENTAL GEEK SQUAD PROTECTION PLAN. BECAUSE THE PHONES I BUY CAN NOT BE FIXED ONLY REFUNDED ON A GIFT CARD AND THE PLAN IS NON-REFUNDABLE OR TRANSFERABLE!

Wow. Very helpful. I always purchase produxt protection. Paying for the plan is so worth it. Today geek squad help me and they made me feel like i was the only person in the store. Thank you for your hard work. Names i remember are David and Paul. A few others helped, but sorry didnt get a name.

Definitely do it!!! My husband phone broke a week after we purchased and thank to the plan, we got a new phone + the best service ever

Geek Squad protection has always been veey good. The only drawback us if you loose your phone and having to have ut replaced, witout a piece of the phone they didn't use to replace it

I haven't had to use the accidental Geek Squad protection plan on the item I got it for but I have used it on different products i've bought from Best Buy and bought it for and so worth paying for it because anything happens to the product and they will fix it for you.

I’ve always loved best buy and their warranty. It is always guaranteed and I don’t have to go through a insurance company to make a claim. Best Buy has the best warranty offers overall by far.

They installed the first screen protector on my new phone. Did a good job. I ended up taking it off two days later because I hated the protector, but not their fault. It was worth the money to have them do it. I never got another one on there without bubbles.

Haven’t had to use it but it’s nice to know it’s there if I do!

never needed to use it but it's worth the piece of mind to have something backing you up just in case there's an accident. Makes sense for *certain* fragile, high priced items that have spotty warranties from the manufacturer.

This is the best warranty because if whenever your phone breaks or doesn't work within the warranty period, you can return it for store credit or get another item just like it!

I've only had this phone for about 3 weeks, and I will say that I'm impressed so far with the extended battery life, and the functions of the phone itself, and at a pretty good price too.

Had my OnePlus N20 for almost a year. Had to replace it and I had no Problem, Excellent customer service and upgraded to the N30 and put the protection plan. Thanks Geek Squad

With kids this is a must have for accidents and mishaps

The protection appears to be good but doesn't cover lost or stolen