Customer Ratings & Reviews

if you don't have the squad to back you up, do you really have anything? Don't be a fool, you need this squad to protect you.

This works amazing for having phones and being as rough as I am in my working field. Would highly recommend. Will not have another phone without it,

I have geek service on all my equipment. It is worth every penny! I have used it on my phone and my laptop! I highly recommend it!!! They are great!

With kids this is a must have for accidents and mishaps

Product was just as described and perfect condition. Couldn't have been any happier and it came the very next day. yaay. I love me some Best buy

So far so good! Haven'tt had a problem yet with my product but have used Geek Squad for other appliances and they've been great

I bought the monthly accidental protection plan for my daughter's phone. It is very important you purchase an accidental protection plan any time you purchase any electronic product.

Geek Squad is worth the money for my protection on my phone. They are always willing to help me with any questions

The best investment you'll ever make. Great service and no hoops to jump through. If available, I buy this service with every product I purchase.

Excellent service and professionalism. I truly recommend this service.

Saved me when the glass on my flip four wore out highly recommended insurance on anything you use daily that you invest a large amount of money on.

I spent an extra 400$ after spending 800$ for my galaxy note 10 plus as an investment so that I would be covered If ANYTHING happened to my phone. Unfortunately my phone was stolen in the beginning of June and here I am in July no closer to having my phone replaced than I was the first time I came in the day after it was stolen. I’ve spent more than 12 hours on the phone being sent from number to number only to end up back here with an appointment at the Best Buy store in Macon on presidential. I Recieved a call this morning from a best buy associate where we discussed what my visit would entail of to get the request for my replacement phone sent out after paying a $200 dollar deductible. Most of the work I do was vastly assisted by my note 10plus so I’ve been lacking in that. I also had to stop a contract job that I’m doing right now to drive out here after stopping at the bank for my $200 deductible only to be immediately argued with before being told there was nothing the employee could do also without any solution to the problem in having being assisted for a service that I already payed 2 years in advance for. I would certainly recommend that anyone not purchase the 2 year service plan upon request. You will be treated like a bum and just straight unimportant even though you have already paid for this service, even if you have spent more than 5000$ at the store this year alone. And try not to completely become irrational when asked if you would a service plan for the MacBook Pro 16 with 1 tb memory you purchased from them. It’s been over 30 days . I’m at the point where me I’m ready to not only take my business elsewhere but advise everyone I am associated with that they should do the same and make sure to inform their associates.

This is necessary for piece of mind when buying my new phone. I believe that having this "insurance" will keep me at ease should something happen. Phones are not cheap.

The protection plan is good, however. If you damage the phone you must pay a $200 deductible.

Buying from Best buy is easy and always great deals and love the selection that they have. When you buy online and order ahead and can pick up later its even better

Another blu. Love the clarity, sound and lightweight.

Honestly have not needed to use Geek Squad service yet, but friends have recommended them. I insisted my husband get this service after he broke his previous phone.

The phone is just fine, not mine blowing. The camera is very good, but the screen is too narrow

I haven't my made a claim I think t that is will be the rest of the purchase. I got this after I shattered a phone.

Worked very well. Though my phone was no longer carried/supported (almost a year after purchase) They gave me sufficient credit (depreciation was $12 less than original price) on a gift card,so I could purchase a different/better one