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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,437 reviews
  • Rated 5 out of 5 stars

    Best protection for your equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans at BestBuy are simply the best! Do not buy any electronics without the protection plan. They offer a good response, easy to make a claim and workout to be satisfied. In fact, I prefer to buy an equipment in BestBuy just of the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone guru's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those not technically inclined. They save me more I'd luke to admit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but its nice know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this 100%. My phone fell and the screen cracked, I take it to the squad over there they gave me the full refund of the phone (store credit) plus the remainder of my unused protection. Great job BestBuy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is worth every penny. It is well worth it to pay this price to protect your product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog service........................................................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and will purchase it every time i need to. As soon as my subscription goes to end i will be renewing it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would suggest getting protection because son lost or broke phone multiple times and definitely saves you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads the professional in electronics items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained to me why my tablet was slow and offered solutions. Since then my product is performing excellently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends on the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if it is a lot of money, it is good to know that I can get a replacement for a good number of issues. But I would say it's only worthwhile on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a return customer of Best Buy for years now, and I love Having the geek squad protection plan. Over the years I have actually had to use it a couple of times,and I must say, It has been a True asset to my investments. I personally recommend it, and prefer the 2 year plan.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Elsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..deals..replaced..again..this phone have..when..time.. ,jd

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service till i have to try it first anyways phone is fixed in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife's phone and you can't go bad with a 2 year warranty, it covers loss, damage and other stuff and the price is reasonable, so if you think your phone is not going to be protected then this is your option to purchase the geek squad protection, I hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet but I'm glad I added this service for a little peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra Geek Squad protection. Having that piece of mind if anything should go wrong with my tech is definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a phone some time ago and you know I had to get the protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to pay 100$ but the guy didn't do it right so I got a new phone for free so overall good just better train your staff please

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works but not outstanding. Miss futures like home screen shot cuts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but with my luck I will use it. $40 no monthly bills, seems worth it

    I would recommend this to a friend