Customer Ratings & Reviews

What i love about accidental geeksquad service is that your warranty is always gauranteed no matter the situation. Best buy always makes it right.

Best costumer service and very polite. I walk in and out the store fast

this was an upgrade from a previous Samsung. I like it though learning new changes.

The workers are great to assist but insurance not sure I still have to pay to get my phone fix.

I hope don't have to use it, if so, I think it's a great way to protect your items

Geek squad protection is a must have. Whenever I've had an issue with a covered product Geek squad has never failed me from product replacement to TV mounting.

They were quick to answer all my questions and get me set up when my phone started having issues. They took it serious and got it fixed and back to me quickly.

This time I will keep the geek squad. Thought I didn't need it for my old phone. But guess what wish I would have kept it. Cause my old phone had died on me.

My experience with the Geek Squad has been easy and friendly. These protection plans are perfect for bigger purchases.

very good service and peace of mind. this protects save our product from accidental damage and other problem.

Best Buy guys and Geek Squad Guys pulled through with the best phone I could have purchased that day. on top of that I was offered the best insurance to go along with it.

I'm glad I purchased here at Best Buy. They always have quality merchandise. Geek squad really backs them up.

Bought the protection plan for my phone. Haven't had to use it, thank goodness

So much easier to have Geek Squad than getting insurance through my carrier. Always have to go through a list of obstacles, but the ease of Geek Squad is great.

I really can't say how good it is cause so far i never had to use them yet

I will always advise anyone to go for insurance. We live in a risky world day to day.

excellent insurance. we had the phone lost and they efficiently sent a new one.

the geek squad has kept our devices working order at all times no matter the issues.

This is something I buy for all my expensive electronics. Bust buy all does a great job on the extended warranty. I have never felt like it's a waste

The extra warranty has come in handy..I had a issue with some Sony headphones and BESTBUY replaced them in the store..well worth it..