Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2442 reviews
(2,442 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fully insured
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windsrful peace of mind remembering i got covered on this.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not (fortunately) had to use them for anything I have ever purchased from Best Buy. I invest in the protection for peace of mind
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was real lucky I did not need to use it this time but the past it saved me headaches
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love my warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best plan ever Gives you peace and mind Better th as n any phone company warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped with my exchange of a damaged ph
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were helpful welcoming and made my visit priority!
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Candie. Thanks so much for sharing this with us! We're so glad to hear about your awesome interaction!! Please let us know if there's anything else we can do for you.
Rated 5 out of 5 stars
Best Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt be happier with the Geek Squad Protection. I love that I can come get another phone if something happens with this one!
I would recommend this to a friendRated 5 out of 5 stars
Phone repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technical support plans are some of the best out there to choose from. Any and all accidents are covered.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ease of mind with Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this protection for most of my purchases. I've only had to use it a couple times and it has been well worth it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very hy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my cellphone phone.activated who first gy easy to call my phone service . thanks for all you all do
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Poor communication, best buy didn't follow through
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this plan along with a new phone, was told explicitly that any replacement or repair would be done in house or I wouldn't of bought it, fast forward to today the camera on said phone quit working. I called support, to verify the steps to get it replaced. was told to schedule an appointment to get it fixed only to get there and find out they couldn't do anything about it except have a replacement mailed to me, which originally I was told would be here in two days, yet I still have zero tracking info, and they cant tell me it either
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Good To Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it but is good to know I have it just in case I need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
CAUSE TOO MUCH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Accidental Geek Squad Protection GOOD, BUT CAUSE TOO MUCH
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service desk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Service. I have nothing else to say about this.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
haven't used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assume the Geek Squad service will be as good as the in store service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love this warrantee buy it for everything i purchase at best buy. Sometimes i only buy at best buy for this warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet! Wanted things protected! Would recommend!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought phones from Best buy and they don't take long to either repair or replace your cellular device.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy a phone without it. If things go wrong, call Geek Squad.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy always gives us the happiness of all these perks they are offering.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Unlocked Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy no issues to add this days after I purchased.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
