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Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,442 reviews
  • Rated 5 out of 5 stars

    Great Phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It has had 0 issues and works and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good job mounting my tv and service was fast, reliable and commendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRICE WAS WORTH THE PIECE OF MIND. KNOWING I HAVE NO WORRY'S IS A NICE FEELING .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents looked over my phone and did what was needed to get it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it so far. I hope when and if I need it it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE WHEN YOU NEED REPAIRS TO FIX YOUR OHH OHH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something may not work correctly and having this makes me feel better. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great protection plan. Don't leave the store without it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Repairs are not free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying $10 a month for almost a year i had a issue with my phone screen not working properly and they wanted to just replace the whole phone which was $200 plus additional fees. They need to be more clear on that you would have to pay half or more then half the phones cost just to get a screen repair, i could have my screen repaired for less elseware and not have to pay $10 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is awsome. They helped me out in the past with my wife's phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the price for the ease of mind. Better amenities than getting insurance through a carrier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced--minimal service. Felt it was incomplete. Received better service from before. Agent was courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan!!! Feel totally safe knowing you are covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind at a great price and great coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I took my phone back for authentication. The guy with the geek squad was kind and efficient and he was very helpful.q

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these plans they are a no brained get the best bang for your buck with these plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone Service best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome ! great help very very helpful they help me in many ways and were very observent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your device from scratches is just the best thing to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savers anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents saved my life each time my kids mess up with the systems..they are life savers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy a week after I bought my new phone

    I would recommend this to a friend