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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1146 reviews

Rating Filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,146 reviews
  • Rated 5 out of 5 stars

    Protection from User and failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this service as I am rough with my devices and it protects me should they fail or I damage them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EVERYTHING is taken care of by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took care of set up, troubleshooting and connectivity...all with a positive attitude and unquestionable knowledge. Best Buy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these days you never know when you will need help with a new device .I have it on computers and televisions and is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and great coverage. Cheaper than phone company protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t seem to be able to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have tried to use it I would get a we don’t cover that you have to go to the manufacturer or you just have to replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The right protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The low cost insurance and protection is well worth the money. Knowing your purchase is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the Geek Squad to set up our last house and have kept the coverage. It is nice to be able to call with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love my Geek Squad membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although less accessible due to COVID-19 (and they've canceled twice), they are still amazingly helpful to this tech-deficient user!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only an idiot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only an idiot would NOT buy this protection. It covers theft, loss and breakage. Manufacturer's warranty certainly does NOT! Thank you Geek Squad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only an idiot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only an idiot would NOT buy this protection. It covers theft, loss and breakage. Manufacturer's warranty certainly does NOT! Thank you Geek Squad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope I never need this but I purchased just in case. paid for the two years up front because it was cheaper that the monthly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far my note is Great !! Absoluteley love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly am enjoying my new phone. Has an amazing sound, pictures are very clear the video is even amazing. And the flexibility of being able to use the pen to take a selfie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its piece of mind for me having this. The geeks are knowledgeable and work hard to solve problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort Knowing Protection is Here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is Essential! They cover and protect all of the Merchandise sold in their stores.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is absolutely wonderful. Whenever a problem, take my product to geek squad and then can help. Whether it is same day service or not always get back a response!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. I always purchase best buy insurance instead of carrier insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans are the bests

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some may not believe in them, but having the protection plans help you, Did not have to pay out of pocket, and or paid a minimal fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the peace of mind! Geek squad employees have always been knowledgeable and helpful when i need to file a claim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use, but glad to have just in case there is an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to acquire protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this service, my devices are safe from being completely useless once they become faulty. I can easily go to my nearest BestBuy to get it fixed.

    I would recommend this to a friend