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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1146 reviews

Rating Filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,146 reviews
  • Rated 5 out of 5 stars

    I can rely on the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know when I have a problem with my products, I can bring my products in and get it repaired. I can count on good service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keep it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keep the device safe and sound and protect you from a big headache that a repair could be

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Helpful when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Helpful when you need it, don't like paying for it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents have helped me through many items and the availability for questions were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new phone for 2 weeks and dropped it cracked the screen. Bestbuy replaced it for free.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase for my son and not sure if he used it but it was worth it just to have a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if anything happens to my phone, the cost of the protection is much lower than the price to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone I purchase is convered by best buy insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Very happy with this purchase and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very important to have an extended warranty. You never know when you might need it. Im always dropping my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered to me. I have never had insurance on my other phones but thought there is always a first time I could break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, and a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get the protection! I learned this the hard way and will always purchase this moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have protection of your devices, never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way cheaper than Verizon insurance. Plus i have geek squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you'll need extra protection! So it's always a good idea to have the coverage just in case you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my phones covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't needed a replacement or fixing, but its nice to have it just in case and doesn't cost much for two devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad remote helped me get my computer running again. This protection plan is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should be a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this service as of yet but im sure its worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use them. Was a secure feeling to have them available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The staff was very accommodating and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assisted me on an issue that couldn't be resolved by phone. They got thier manager involved and really helped me out.

    I would recommend this to a friend