Customer Ratings & Reviews

I didn't need to use the phone insurance coverage but it was nice to have it just in case.

Best investment I every made. Highly recommend it to everyone when purchasing a cell phone.

I have found the knowledge of being covered for most problems to be great. I am a klutz and this has been my saving grace.

Love geek squad Service and products. Would recommend to anyone looking for a warranty.

I have not used this yet but I have piece of mind right now. Phones are expensive and this protection is cheap and worth it.

I have not had to take advantage of this service but it is comforting to know its there if I need it.

They helped me replace my desktop computer when there was fault found on a newly purchased product.

Purchased this with a phone for my wife, havent had any issues

I'm actually thinking about canceling this because when I bought it, they talked it up and made it sound like it was better than my cellphone service providers warranty plan. Not long after I signed up and started paying, they changed what they do for your devices. To my knowledge, I received nothing from Best Buy notifying me of the change and it wasn't until, I needed a new screen installed onto phone that I learned about any changes to the plan. They told me that they no longer replace screens and that they would just replace the entire phone!! Needless to say, I ended up using my service providers warranty that I've been paying for for years and had my screen replaced for $30. I don't recommend signing up for Best Buy's plan.

Protection is always a must because you never know when you may slip up

Only just have it put on my new phone so we will see how it is if, hopefully I don't need it!

Fortunately haven't had to use their service since I have had any problems with my phone.

Cheaper than AT&T when I bought it. I recommend it for those first months with a new phone.

Geek Squad came through and delivered. They helped me with everything I needed without any rudeness!

The protection is so great that I haven't had to use it yet.

It is worth it baby! Don't over think it. Actually, over think it because if you do you will realize it is a good deal!

Great way to protect phone for any damage and they work on it right at Best Buy

Always best to have extended warranty to protect your investments. Gives you peace of mind

Glad I got this protection had to take my tablet for repair and they replaced it instead!

The agents were professional, knowledgeable and timely. They offered education which I appreciate!