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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,442 reviews
  • Rated 5 out of 5 stars

    geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad insurance is cheap and well worth the investment on expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is excellent service because of that when I bought a phone I add protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to make a good attempt to keep our newly purchased computer healthy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who needs insurance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't need to use it, but glad to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Baloney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I rate a protection plan when I never had to use it?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price I recommend to anybody in a budget range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to purchase geek squad on your products makes it safe to use if you have any issues or drops

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Sd. service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , fast service , good attention , effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service great i would highly recommend it to anyone who purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GALAXY FOLD 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE THE BEST AND FAST TO HANDLE ANY PROBLEM WITH YOUR DEVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast services and good i recommend this services for fix you equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and well worth it. Bought protection for many things in the past and hassle free coverage.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service, never had an issue and ive relied on them a few times now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this with every electronic item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for my electronics. It's a must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 yr. Accidental geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats replacing phone, gives you peace of mind when using your phone actively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.

    I would recommend this to a friend