Customer Ratings & Reviews

Geek squad customer service by phone and in person are always very helpfull and always help you with your conserns and questions

When we were buying the product agent suggested me the program which was very helpful to have.

These guys help you when thing go wrong. Great to be able to buy this protection.

Wonderful service that you should definitely purchase with an expensive phone purchase. I like knowing I have the Geek Squad for help with anything on my Samsung Note 20 Ultra.

I purchased this plan just in case the phone breaks or becomes defective

I would recommend that they are very helpful with everything that’s going on with the phone data transfer data to fix your phone everything

Great service, my iphone got fixed in a few hours and it looked like new.

Totally worth it. If you can afford this, get it because it can and will save you money when bad luck befalls your device.

It's insurance. Not a lot to say except I have used it in the past and there were no questions asked..

So far so good, I went with GeekSquad for the cell phone plan as T-Mobile was a lot more with the same value.

Dont remember odering or asking for this. Hope its part of the phone purchase.

I broke my phone twice in one year. The agents helped me fix it right away each time, without any hassle.

Haven't needed to use service yet, but if something does happen I have coverage!

Geek squad is a must! They are helpful, knowledgeable, & genuinely care about providing an experience that serves you, the customer. Thank you Geek Squad!

Always buy the protection on expensive or electronic items. Things happen and with the protection plan you’re covered

I love that they offer a full coverage warranty for anything that may happen to this phone

It’s the only option if you buy from Best Buy. Unless you have a choice for apple care.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I got the Geek Squad protection plan so I don't have to pay full price of a new one if I mess it up.

First month using protection plan. The geek squad associate I spoke to over the phone affirmed plan us good towards loss and screen crack as well. Makes me more comfortable.