Customer Ratings & Reviews

We buy geek squad protection on all electronic items purchased from best buy because they are wonderful with questions and standing behind products.

Have used them in the past. Dependable n Reliable!

Quick service and reliable! Was thorough and explained everything with ease

This is absolutely fantastic! When my phone was stolen, it was a quick and painless process for me to get a new one through Geek Squad Protection.

I prefer BB insurance plan over providers. If phone can't be repaired, they'll get you a new phone; not a "refurbished" like the carriers do. And it's cheaper

Never had to use it yet, but I would not buy a car without a warranty so why would I buy a phone without a warranty

I could not sleep well at night knowing that my new, not to mention, very expensive phone is not insured. I would have made my life extremely difficult.....

Worth having for any accidents that happen. They are always super helpful

It's a it's a great protection plan as Especially if I lose it or it gets stolen I can replace it with a brain knew New phone instead of refurnished phone

Always reliable and very satisfied withe the awesome service you geeks provide.

I will never ever purchase geek squad. I anyone i know i will talk them out of it to. It has been a nightmare... so i brought my phone into Moreno valley, CA. Location. My phone was taken from me for repair. Than i got a email from geek squad to pick a date and come get it. So i did. But the part was i had the different emails with three claim confirmation numbers. When i got to store no phone anywhere. No record. I showed them emails and everything. Than some kid who is telling from the lost prevention team told me and i quote, go p*** off. I saw our employee hand you your phone. Than leave with it. And i don't care if you got a email with a conformation number. Leave my store at once. Than guess how my call to geek squad went. A foreign person who's English I'd terrible and i couldn't understand. Bye bye note 20 5g ultra.

I got my headphone taken care of through greek squad.

GOT THE 2 YEAR PLAN, VERY ECONOMICAL COMPAIRED TO MONTHLY PAYMENT PLAN. PHONE IS A BIG INVESTMENT AND ACCIDENTS CAN HAPPEN SO IT MADE SINCE TO PROTECT IT.

I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

Was able to replace my device when it was broken in a timely manner

Lost and stolen protection is always a must when u have kids. My son is forev ever losing phone

Get 24/7 coverage. Great protection plan. Hope to never need to use it.

Its a warranty. It is a good thing to have. Always a good idea to get the warranty.

I bought every time whenever i buy something frm best buy , its worth it.

Geek Squad makes having a phone affordable. We will always be insured!