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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,432 reviews
  • Rated 4 out of 5 stars

    Never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say how good it is cause so far i never had to use them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use the geek squad services yet, but I enjoy having piece of mind, knowing if I break my screen they will be there to fix it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection gives us a good feeling in case of accidental damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek peak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the price of mind you guys might help if something goes wrong with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ph coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially if you've bought a flagship phone at up to $1K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast reliable service. Best technology to fix computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect me my son put my phone in is mouth them its stop working I called them for replacement I pay a fee then they sent me a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to protect the phone. I'm satisfied and recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for my phone. Haven't had to use it, thank goodness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont remember what warranty i got this for but i think it was for one of the phones i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection tò my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confortabile of my devices are getting damaged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Theygotme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waremty good if you have butterfingers or no common sence

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of mind warranty..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty has come in handy..I had a issue with some Sony headphones and BESTBUY replaced them in the store..well worth it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For larger purchases i would definitely recommend getting this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing product. I will definitely recommend this to all my friends and family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time or money on this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did absolutely nothing for me. I was sold on a certain coverage and when i needed it, i was told the deductible was higher and i would not receive the level of service promised. I ebded up fixing my phone outbof pocket somewhere else. 90% of the squad has an unhelpful attitude i see them treat other customers badly in store and don't trust someone like that with any device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Would really recommend. Will purchase again,,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best my phone cracked free replacement no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help with my bad phone experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to use geek squad they were very help and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues but i think the store got them finally resolved them now.

    I would recommend this to a friend