Customer Ratings & Reviews

I took this protection plan out with geek squad because they work quickly to fix any problem if I have one with my new pho e

Stay protected. Stay protected. Stay protected. Stay protected.

The Geek Squad has bailed me out of problems often, and I like the service.

I love, love LOVE my Samsung S23 Ultra! The picture quality is insane!

Great warrantee for the new phone , a must have for your new investment

Purchased a 2 year protection plan with my Samsung Galaxy S10 phone for $181. Went to Geek Squad in Paramus to get a cracked screen fixed under warranty. They told me they don't actually change the glass or service Samsung phones, just send you a replacement phone & you send the old phone back to them. Great! Problem is there is a $199. charge....So to get them to honor the $181 plan I purchased, I have to give them another $199...Spoke to several employees & an Supervisor at Geek Squad. They understood my frustration but would do nothing. Have had Geek Squad plans on refrigerators, TV's but this one will be my last. Last purchase at Best Buy too. According to the supervisor, the salesman should have explained this to me.

Never needed to use it but since everything is expensive these days it's great to have ease of mind if anything goes wrong or needs to be fixed.

9$ and I got my phone money back and a little more thank you so much merry Christmas best buy

This is a great thing to buy because you never know.

The screen saver is an excellent product. Totally recommend

Have used this service in the past with home installation. Also replaced broken glass protector because of warranty.

Perfect and splendid and awesome.service was really great

its one of my best purchases and the pricing was great

So good prorection, is the better insurang. Very recomend

These plans are great, I will always buy new phones from BB if I can just so I can get these plans instead of the protection insurance through carriers.

They informed me of everything that is covered. It makes me feel more confortable knowing that if anything happens they will fix or replace the device.

I hope I never have to use this, but if I do....I have it. I"m assuming it will take care of whatever i need.

Cant Go Wrong with the 2 year review! These phones are too easy to break and are with us wherever we go, just buy it and thank yourself later!

I'm covered with peace of mind for the oops and just in cases.

Peace of mind for my product. Friendly customer service and great feedback.