Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2442 reviews
(2,442 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Get Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service is a must have! Would not be without it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Accidental protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidental protection on all your phones is a must have for yourself or your family.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Guard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very helpful and fixed my phone. Theyy answered all my questions.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan has saved me many times and its worth every pennie!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a amazing product. I will definitely recommend this to all my friends and family
I would recommend this to a friendRated 5 out of 5 stars
Get the geek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice addition to the standard warranty for a little bonus protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
spuckea2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone screen had Crack. They recommended replacement and handled the paperwork. It was about 2 days and phone was at our home.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
keeps my mind at ease
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just like how my phone is covered, gives me peace of mind. I just dont like the amount i have to pay if I put in a replacement request (it is high).
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best buy and geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great company excellent service. Experienced staff
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had need for this as of now. However, I know that I will receive excellent, professional service if the need arises.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan-Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this as a safe guard in case I drop the phone, I hope not but one never knows-I get tired and their the phone goes on the floor.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Do not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone was stolen tried using the protection plan i paid for. Did everything they said i needed to do, and believe me i got the run around on that! Anyways theybsaid they would replace it within 10 business days waited 14 called back they gave some excuse they cant find a replacement phone to send so they would send a voucher for me to purchase a new one. Its been almost a.month still nothing and now when i call they keep transfering me to different departments until finally they hang up on me. This extra protection is a complete WASTE of money and i will never purchase a phone through best buy again!
This review is from 2 Year Complete Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
fyi theres a fee you gotta pay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there is a fee you gotta pay each time you end up using the protection plan and price varies depending on the phone be warned.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is easy. It is fast. No dealing with manufacturers for warranty. Geek squad agents are so friendly and knowledgable always.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection u could get especially if u have a accident with your phone....i have used this before and always a great purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
If you depend on what you purchased, buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is FANTASTIC! Worth every penny! Phones, TV, watches, headphones anything! I've never had an issue with returns or replacements!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan on geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection plans in geek squad and fast and best customer satisfaction
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best you can get , great customer service and great service
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I like the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good service will tell anyone to try it.overall service is great
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan was one of my best purchase for my phone. I know that I have good services without having to pay super high prices.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friend
