Customer Ratings & Reviews

Was able to replace my phone same day when the screen got smashed

The agent explained details about my purchase and was very helpful. Great customer service!

they take care of productos i bay cheap and friendly People

This plan is the best my phone cracked free replacement no questions asked

Peace of mind, you never know when you will need insurance/protection. I don't get it for all purchases, but for my phone I got it.

This protection gives us a good feeling in case of accidental damage.

Best to get plan with best buy.other stores home depot etc no good in protection claim as compare to best buy greek sqad. 5 stars

You can't go wrong with geek squad and what they offer.

I can tell is very important warranty for any of your products you buy

so thankful for having geek squad insurance...lost my phone and was easily replaced by best buy...friendly and knowledgeable customer service...

Worth it especially if you've bought a flagship phone at up to $1K.

Haven't had to use it but have had good experiences in the past.

The service is good comes in handy with little kiddos in the house

Fortunately I have not used it, but it is great to have a peace of mind.

This is one of the best policies that have for your electronics

I had issues but i think the store got them finally resolved them now.

Never a issue when the time comes to make a claim.

Haven't had to use it yet, but it gives me some peace of mind.

Good protection for your phone but I discovered that my wells fargo credit card protects my cell phone from accidents as well for free(only have to pay $25 deductible I believe) which is why I decided to stop paying for geek squad protection.

This monthly service is great! It gives me piece of mind that if something happens to my phone, I can easily have it repaired or replaced.