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Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,432 reviews
  • Rated 4 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice for the price. It provides good protection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal as far as the price havnt had to use it yet though.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Stylus 5G 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was great. I Love Best Buys. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never a bad choice to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet on this, but they have helped me out before no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was one of my best purchase for my phone. I know that I have good services without having to pay super high prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection on all your phones is a must have for yourself or your family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage covers everything from accident to software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working in construction is bad for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a nanny or something don't worry about it. If you cycle, work any job that requires effort. just do it, if you get bored with the device smash it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was great and helping me for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought along with other items for install help and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy with its Geek Squad are life savers.... knowledgeable and friendly Really worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S22

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeps my mind at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like how my phone is covered, gives me peace of mind. I just dont like the amount i have to pay if I put in a replacement request (it is high).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easy. It is fast. No dealing with manufacturers for warranty. Geek squad agents are so friendly and knowledgable always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always the best warranty on best buy it literally covers everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fyi theres a fee you gotta pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a fee you gotta pay each time you end up using the protection plan and price varies depending on the phone be warned.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, you never know when you will need insurance/protection. I don't get it for all purchases, but for my phone I got it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda useless for cell phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do much to help when phone was stolen, was able to help when phone screen broke but still charged us a lot of money to fix not really worth it for cell phones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe paying for protection is a good thing as it has its benefits later

    I would recommend this to a friend