Customer Ratings & Reviews

Glad to know I had protection if I needed it... So far haven't needed it

They helped me with all my phone problems highly recommended

The agent's very well they helps you very well always in time

Agents are very considerate and helpful. Did a great job installing a screen on phone.

An amazing piece of hardware with great features..

Good protection for your phone but I discovered that my wells fargo credit card protects my cell phone from accidents as well for free(only have to pay $25 deductible I believe) which is why I decided to stop paying for geek squad protection.

so thankful for having geek squad insurance...lost my phone and was easily replaced by best buy...friendly and knowledgeable customer service...

This monthly service is great! It gives me piece of mind that if something happens to my phone, I can easily have it repaired or replaced.

Good Service for day-to-day maintenance and overall restoration of products.

Friendly associates ..... they understand the job.. easy to speak to them... very focused on the job.. and the coustumer....

Its nice knowing you have back-up when your important items crash.. I would differently recommend The geek squad to protect your valuables.

Great service and assistance for a new customer and frie

I purchased this plan along with a new phone, was told explicitly that any replacement or repair would be done in house or I wouldn't of bought it, fast forward to today the camera on said phone quit working. I called support, to verify the steps to get it replaced. was told to schedule an appointment to get it fixed only to get there and find out they couldn't do anything about it except have a replacement mailed to me, which originally I was told would be here in two days, yet I still have zero tracking info, and they cant tell me it either

I appreciate Best Buy making this a monthly subscription it is far more convenient and more affordable than the phone providers coverage.

Good to have but haven't had to use it yet. I'm sure it will be worth it

Hope u can help me with my account something seems off

Haven't used it yet! Wanted things protected! Would recommend!

Used this to get this phone. Previous LG broke. Great replacement policy.

Not sure if this was a good purchase or not as fortunately I have not had the need to use it.

If you purchase anything make sure you get geek squad protection. It costs alot less to have it and be able to get stuff fixed or replaced.