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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,442 reviews
  • Rated 5 out of 5 stars

    Reparing my cel phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profesional and excellent service. A 1000 star…….$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value for protecting any purchase above 199.00. They provide lots of help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worthed to have warranty for any device you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protect for the price. I got it for my s23 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always the best warranty on best buy it literally covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    screen me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the ease of it going on and being able to operate my phone without even remembering it there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service for electronics for extended warranty, even the good products can get defective, it's a must for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    faster service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really satisfy with the service fast and good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for applying my screen protector on my new phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not know I needed appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in line the only person there. 3 employees there. I had a quick question about insurance. Middle aged woman rude. Just kept saying you dont have an appointment we can't help you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use before but so glad i had it. I encourage all to purchase this for ease of mind. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided great service, but now because of COVID virus we must make appointment because they don't allow walk in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan has always paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance and peace of mind, would purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heve the best buy membership so this was free ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for. If my phone breaks, or gets damaged they always just replace it. Excellent for Sony phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Support, recibed Phone + Store,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all of my electronic devices. No problem when it’s time to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it if the phone breaks you just hit a small fee and they send you a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 -year Geek Squad Protection has come in handy for me. I was able to utlize it and was ultimately satisfied that I purchased it.

    I would recommend this to a friend