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Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,432 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha Geek Squad service was terrific. My cell phone speaker went out and they replaced it with a new one within 3 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet with any of my devices. I purchased it because my last one expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must have and they definitely know what they're doing. If you don't already have this, get it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for all of my electronic devices. No problem when it’s time to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it if the phone breaks you just hit a small fee and they send you a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone so neede the protection. Bought this and canceled my the pretectipn through verizon to keep the bill down.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Geek Squad services and found the experience to be mixed. While the technicians were knowledgeable and arrived on time, I felt that the pricing was higher than expected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good.................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good jobto fix my phone and service was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prace of mind granted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for a fair price to protect my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for over a decade. Everyone is extremely professional, friendly and very helpful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not know I needed appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in line the only person there. 3 employees there. I had a quick question about insurance. Middle aged woman rude. Just kept saying you dont have an appointment we can't help you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed to help with any issues with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use it in 2 years but I've felt secure knowing my phone has been protected all this time should I have needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used. On a positive note. However, better safe than sorry. An absolute must purchase with any product purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very hy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cellphone phone.activated who first gy easy to call my phone service . thanks for all you all do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thenitem that i bought is realky great and definitely very easy to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad for Google pixel 4a for the extra insurance do know if I need it but it's there if I should have to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided great service, but now because of COVID virus we must make appointment because they don't allow walk in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, it's good, very good item, this item is very good, thank you for this item.

    I would recommend this to a friend