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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,432 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 -year Geek Squad Protection has come in handy for me. I was able to utlize it and was ultimately satisfied that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy a phone without it. If things go wrong, call Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get protection from Geek that I find a little expensive. Hopefully it won't need to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not had the need to use this guarantee, but I am calm and happy to have acquired it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ibreaktheyfix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be having my note 10+ screen fixed tomorrow so hopefully everything goes smoothly. Will update again after service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good protection plan. I was able to quickly replace the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From all other expirence and insurance i thing geek the greatest one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is high and co pays are not great. Have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Def came in handy. Official wont go with out it if i buy a new phone outright

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto G Too Slow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Moto G Power to be a rather sluggish phone to utilize. My favorite part about the phone was the battery life though. It would hold a charge for a couple of days with pretty regular use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ny best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy insurance is reliable I will recommend this insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good...............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for first year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to be safe than sorry. Bought just for a year to make sure nothing was wrong when first purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this will be worth at the end, I gotta read more about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a excellent insurance to have just in case of the unexpected cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ever Gives you peace and mind Better th as n any phone company warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technical support plans are some of the best out there to choose from. Any and all accidents are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought phones from Best buy and they don't take long to either repair or replace your cellular device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this warrantee buy it for everything i purchase at best buy. Sometimes i only buy at best buy for this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind with Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection for most of my purchases. I've only had to use it a couple times and it has been well worth it!

    I would recommend this to a friend