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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2432 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,432 reviews
  • Rated 5 out of 5 stars

    Geek Squad A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on having someone who can help me out when I need it. A sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unused Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service yet, As far as I can tell I can give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have the Geek Squad when I need help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I need help they were there and there are nice and helpful and I will keep using the Greek scribe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad index protection plans are great no matter what happens to your device they will help fix it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process could be easy and more clear . When you call the store they give u the run around . Sounds like they are like the car extended warranty that you get spam calls from .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my freezer in less than no ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my freezer/refrigerator and I did not have to lift a finger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had cracked my phone ans they gave me a replacement with a small fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. My fourth phone in a couple of months. This is a better route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never be caught without it! Value beyond belief and has helped me on other purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have protection for your devices. Mine has saved me 1000’s, literally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents are always available to answer my questions, although iv never needed any hardware fixes yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best help ever. I recommend getting it for each purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise you not to leave the store without purchasing this service Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is very valuable and gives Peace of mind to all the Big-Ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Customer service is good. If it can't be fixed then the product is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thought it would be good for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was for a phone, thought it would be good idea to add. Happy with past Geed Squad dealings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This insurance is best for items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is best and price better And anytime some wrote with items a take to Best buy and they fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for showing me the insurance to cover my phone I'm glad you guys are very proficiently in charge jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad for several years on my phone's always willing to help me get problem fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is insurance in case I need it. Always a good protection for my valuable phone.

    I would recommend this to a friend