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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 147 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the protection and peace of mind that AppleCare provides for their Apple products. They appreciate the warranty extension and the hassle-free product replacements. Customers also value the convenience of having all their Apple products covered under AppleCare as long as they maintain their Best Buy membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 147 reviews
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the feeling of having your new devices protected! Great for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare (up to 24 months) gives great peace of mind with extended coverage and reliable support, making repairs and service much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Fair if you get the right agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a good protection plan but you do need to know what to say them because if you try to talk to them they want you to take it to someone or send it in and wait for a repair….. tell them I have apple plus for a reason… the reason is this if it breaks send me a new one…. Then I send you the one messed up when I get the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is amazing. We have it through our Best Buy membership plan for all our apple products and can go directly to the apple store to get issues resolved or products replaced at no additional cost.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Best Buy stands behind their products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands behind their products. Best Buy replaces the product if something goes wrong through the service plan.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Theft

    Rated 5 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of iPhones it should be standard that it’s +&Theft

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Great BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal from Bestbuy as we are able to cover all our Apple products under AppleCare as long as we are maintaining our Bestbuy membership.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure in knowing that I am covered. The value of having this as part of my Best Buy coverage is great.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare is the BESTA care!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having AppleCare has really made it easier to bring my apple devices everywhere! Nothing like the peace of mind that comes with having a plan in place for when your devices break or are stolen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Never buy an apple product without AppleCare plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy an apple product without having AppleCare plus it’s something that I’ve used very often and the folks at Best Buy have the ability to fix it

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Love Apple Care with Total Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy's total tech program. I have been a member since the beginning. Any product purchased at Best Buy, including any Apple product purchased gives 24 month Apple Care as part of being part of the Total Tech Program. That alone is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Piece of mind>>any case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily worth the price of total tech alone. You known what’s better than a case that weighs as much as your phone and costs 50-70 dollars, free piece of mind that you don’t need one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest to save

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care will protect you from additional costs if you ever have an issue with your Apple product.

    I would recommend this to a friend
  • Cons mentioned:
    Lack of support, Short timing

    Rated 3 out of 5 stars

    Meh?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ seems so necessary and does have some good coverage "just in case." But the timing is too short and if you're slightly outside the boundaries then too bad. Wish Apple would truly stand up and support their products, especially if you buy this extra insurance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    bonus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection that comes with the best buy membership it is the reason i buy it

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    A plus for, Apple Care Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple care plus is a great piece of mind to support my new macbook pro. I have absolutely no reservations about adding this to my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase apple care plus. Its really worth it because electronic devices degrade overtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a good plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a total tech member so I get this included. I don't usually get extended warranties but they are helpful to have just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and worth to have when you buy new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got free with Total Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got his free as a Total Tech member which is a great value if you buy lots Apple products. Considering the price of Apple products, Apple Care is always a good idea.

    I would recommend this to a friend
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