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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 554 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the protection, peace of mind, and coverage that AppleCare provides for their Apple products. They value the extended warranty and the free repairs or replacements during the warranty period. Customers also find AppleCare to be a great value and appreciate that it is included with certain purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 554 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care - best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, peace of mind. Free with with membership

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is key and a must have for any apple product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care +

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for the rare occasions of something going wrong

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the perks for the extra protection on our electronics!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be without AppleCare coverage! You'll always have a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the beta membership this was free.As far as is it worth it how can you beat free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not own an Apple device without Apple Care. Apple care is there if you need it. It is worth it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ Rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have AppleCare+, the worry for broken device is no more.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a purchase a little easier when you have a 24 month warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Must have with apple purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must have for any apple product. I highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this if something happens to your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple cares protection plans help protect the users and definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect warranty and have never had issues with getting help with my warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection on my devices for up to 24 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is why they are apple!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me, there is nothing better than speaking with someone ( yes speaking with someone) who can easily walk you through anything to do with your apple product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ice to have apple care available with the new apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Totaltech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value as it's included in Best Buy's Totaltech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said. The greatest protection plan ever. And included with total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this came free with my product and totaltech membership

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 3 out of 5 stars

    Meh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare used to be stellar and well worth every penny. Now…I’m not so sure. I guess the only real value here is that if you break your device or lose it is that you won’t have to pay full price for a replacement. Most of the repairs are super costly so I guess this is still worth it but the service provided by  is no where near what it used to be. Way less friendly and way less willing to help you. Best Buy has way better customer service.  should take notes.

    I would recommend this to a friend