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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 563 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the protection, peace of mind, and coverage that AppleCare provides for their Apple products. They value the extended warranty and the free repairs or replacements during the warranty period. Customers also find AppleCare to be a great value and appreciate that it is included with certain purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 563 reviews
  • Rated 5 out of 5 stars

    Nice streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good nice and smooth running no lag nor glitches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick looking computwr with amazing vivid picture quality. I use this for editing photos and videos. Quick reaponse and amazing colors. Just a bit heavy and wish there was a smaller version with same specs since I have to take this out in the field

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this came free with my product and totaltech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not own an Apple device without Apple Care. Apple care is there if you need it. It is worth it for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 3 out of 5 stars

    Meh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare used to be stellar and well worth every penny. Now…I’m not so sure. I guess the only real value here is that if you break your device or lose it is that you won’t have to pay full price for a replacement. Most of the repairs are super costly so I guess this is still worth it but the service provided by  is no where near what it used to be. Way less friendly and way less willing to help you. Best Buy has way better customer service.  should take notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is why they are apple!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me, there is nothing better than speaking with someone ( yes speaking with someone) who can easily walk you through anything to do with your apple product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ Rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have AppleCare+, the worry for broken device is no more.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection with apple care included!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple cares protection plans help protect the users and definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Unmatched customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s seriously the best. The customer service is unmatched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free AppleCare Rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting AppleCare with my best buy purchases. It sways me to shop Best Buy versus other retailers or dir ectly from Apple…unless i need a custom configuration of a Mac that Best Buy doesn’t carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said. The greatest protection plan ever. And included with total.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new totaltech protection plan! It’s a great benefit. I’m sure to buy all my electronics and appliances at Best Buy now! And AppleCare is included!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get Apple care on all our products, we learned our lesson after an unfortunate accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very first computer I purchased I used the apple care and its easy to use and the reps are great to work with and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prodoct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good apple product, its a very practical and easy to use product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare for 24 months. Love the big screen. It is better than any I’ve had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted buying Apple Care. Have used it many times with no issues. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a no brainer add-on. For a flat fee your apple device is covered for the duration of the plan for just about anything. And you have the convenience of being able to walk into an apple store and have them take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Catch the falling Apple..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how hopeful and courteous the services. Never had any issues, and any claims I’ve had in the past were covered exceptionally fast, and very satisfied with my experience..

    I would recommend this to a friend