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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 554 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the protection, peace of mind, and coverage that AppleCare provides for their Apple products. They value the extended warranty and the free repairs or replacements during the warranty period. Customers also find AppleCare to be a great value and appreciate that it is included with certain purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 554 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    good back up to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good idea to have it just in case if something happans

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 3 out of 5 stars

    Gamble that pays off at times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can cost a bit but it does give some peace of mind. The value can get spotty with things like cellphone repair, but Ive benefited from free laptop screen repair. If i get a large purchase ill usually opt for the apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free coverage FTW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting my coverage included for free with my total protection through Best Buy. Thanks for being awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my Mac Air and I was so happy to have had Apple Care+. I dropped it off and with a day or two, I had it back working great again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased to get complimentary AppleCare on all Apple devices I purchase while a Totaltech member. What a great benefit, massively worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When You Need it, You NEED IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can afford it, it is so worth it for your Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own about every Apple device known to mankind. I highly recommend getting Apple care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Included with Total Tech Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare + is not as good as Best Buys protection plan in my opinion but, for apple products, this is your only option. If you have total tech support, you can save a ton of money on apple products by getting this included in the plan! That’s $200 savings on most laptops and desktops. This is why I now buy all my apple products from Best Buy. Incredible value with Total Tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 4 out of 5 stars

    excellent care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. great service. works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own almost every apple product and I am very rough with my stuff so this has helped me cover my items more than once and now I don't need to worry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy an Apple product without it, especially if you’re buying the device for a teen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and included with TotalTech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's applecare I am sure you know what it is. I have used it several times. I suggest using the support apple on iPhone or Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the many Pros of Bestbuy membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having applecare+ included into the membership is a great buy-in for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty and inexpensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful coverage and inexpensive. It’s worth having. I like it better then what my wireless carrier offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this service I think it’s a good product and would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that you get AppleCare protection included with Apple products that you buy with having a total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ comes with your Best Buy Total Geek Squad program. That is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a strong believer in having the right warranty coverage for my vulnerable electronic equipment. AppleCare is hands down the best for iPhones, iPads, etc.…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy AppleCare for every device, love getting it as part of Best Buy total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to make claims and get repairs. Apple warranty care is always consistent.

    I would recommend this to a friend