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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 563 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the protection, peace of mind, and coverage that AppleCare provides for their Apple products. They value the extended warranty and the free repairs or replacements during the warranty period. Customers also find AppleCare to be a great value and appreciate that it is included with certain purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 563 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best Coverage !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is an invaluable service that enhances the ownership experience of Apple device users. With comprehensive coverage, 24/7 technical support, convenient repairs, and transferability, Apple Care provides peace of mind and ensures that your investment in Apple devices is protected. The service's emphasis on customer satisfaction, coupled with Apple's commitment to quality, sets Apple Care apart from other extended warranty services in the market. By opting for Apple Care, you can rest easy, knowing that Apple's support network is there to assist you every step of the way, ensuring a smooth and enjoyable journey with your Apple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying an apple product, then you need to get apple care. Chances are you will use it and will save you money in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this comes with my purchases as a my Best Buy subscriber. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is always a good thing ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Apple products that I have purchased are amazing…..

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    The ultimate insurance policy & peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about Geek Squad that is not already known they are a much worthy service and worth every penny for what is covered it is a no hassle type of coverage for whatever it is your purchase.. I would not walk out of the store without adding this to any of my products. Every year I religeously renew my total tech support agreement and take full advantage of the many benefits Best Buy offers. I'm at 7 years straight and counting ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that you don’t have to worry about a product because you’re cover that if anything happens to it, it will be fixed or replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Apple Care is a must, just get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is essential to protect your investment, the one time you don’t buy it, is the open time you’ll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership and AppleCare combine for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total members save with two years of Apple care included with Apple device purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have. Great warrentee. If you have an Apple product it is a necessary product to protect you and your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product...must have. Can't go wrong with this product...excellent quality and value. Apple Care has your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is essential. gt mine through Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth having to help reduce cost of repairs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you hvae children or just want to make sure you’re covered in case of an accident or device issue not covered by warranty, AppleCare Plus is worh having. Its not going to cost less for full replacement if you only have to use it once, but it means not paying that all at once and if multiple incidents occur, it will end up costing way less. They dont have a limit anymore to the number of claims.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always good to have an extended plan for your prod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes the best products, but it’s always good to have protection. Being a total tech member I didn’t even have to pay for this extended plan. Unfortunately, my remote broke, but AppleCare staff assessed the situation and sent me a replacement immediately with these expensive products it’s always good to have some insurance, and Apple honors this contract without hesitation

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Realtor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money spent for peace of mind and always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Would recommend to anyone who is looking for one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolutely necessary accessory.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is one of the best bangs for your buck that you can get. Apple products are generally very reliable however, you always wanna have a little bit of insurance in your back pocket to make sure that you’re always covered AppleCare does just that not only by reducing the Deductibles for any repairs you might have to get and also make sure that you’re fully covered on any and everything that happens. You can even get AppleCare that allows you to cover your phone in the event that it is stolen or lost. I highly highly recommend you get AppleCare.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Protection

    Rated 5 out of 5 stars

    Must have imo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have great service. It easily pays for itself. No question protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have, consider if it’s cheaper to spend more on this or budget for a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Always better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must needed item. No risk, no headaches . Best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its apple care works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its apple care, works great. Love that i get it at a discount due to total tech.

    I would recommend this to a friend