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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 516 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the protection, peace of mind, and coverage that AppleCare provides for their Apple products. They value the extended warranty and the free repairs or replacements during the warranty period. Customers also find AppleCare to be a great value and appreciate that it is included with certain purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 516 reviews
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all of our electronics through Best Buy because of the two-year AppleCare warranty that comes from being a Best Buy Total Tech member. It’s a perk that really adds up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you value insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple hardware is very good quality in my experience but if you value insurance for your gear then get it. I travel for work and its a nice benefit to when mobile as you never know what will happen. If you leave the machine setting on a desk then maybe you dont buy the AppleCare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is so nice to have. And being able to go the Best Buy instead of the Apple Store is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is absolutely worth it! It provides excellent coverage, including accidental damage protection, which has saved me multiple times. The process for repairs and replacements is smooth, with friendly and knowledgeable Apple support staff always ready to help. Whether it’s a cracked screen, battery issues, or technical support, AppleCare+ ensures that my devices stay in top condition without the stress of expensive repairs. Highly recommend for anyone who wants to protect their investment!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Apple Care is a must, just get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is essential to protect your investment, the one time you don’t buy it, is the open time you’ll need it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Apple is better than any device

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge Apple fan! I own all Apple products, from Macs to Apple Watches. Apple protection is there as a backup plan in case something doesn’t work and needs fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get AppleCare+ for Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get excellent service with AppleCare - either at Best Buy or at Genius Bar at Apple. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like just when I think I shouldn’t have purchased the AppleCare, I needed it. I think it should just be built into the price of the product, because I always buy it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can give a good enough review for Apple Care. Hands down they have the best technical support on the planet. I just hope they will continue to provide the same level of support as they always have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have. Great warrentee. If you have an Apple product it is a necessary product to protect you and your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got my iPad Pro, as well as my Apple Watch and iPhone, I’ve never looked back. I was a lifelong PC user, as well as a PC Gamer. Honestly, I don’t miss it. I also love knowing my devices are covered through Apple Care. Just knowing that if something happens, my device is covered is the peace of mind that keeps me excited about the safety of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product...must have. Can't go wrong with this product...excellent quality and value. Apple Care has your back!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Realtor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money spent for peace of mind and always reliable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always good to have an extended plan for your prod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes the best products, but it’s always good to have protection. Being a total tech member I didn’t even have to pay for this extended plan. Unfortunately, my remote broke, but AppleCare staff assessed the situation and sent me a replacement immediately with these expensive products it’s always good to have some insurance, and Apple honors this contract without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook Air M2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value and all of the amazing speed, features, and performance, this made the best macbook I've purchased. It's a sleek and beautiful machine. Plus, it's got an awesome M2 chip that sets it apart from its competitors. The picture is stunning and makes it easy to watch YouTube and other steaming services in vivid display

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth having to help reduce cost of repairs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you hvae children or just want to make sure you’re covered in case of an accident or device issue not covered by warranty, AppleCare Plus is worh having. Its not going to cost less for full replacement if you only have to use it once, but it means not paying that all at once and if multiple incidents occur, it will end up costing way less. They dont have a limit anymore to the number of claims.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Protection

    Rated 5 out of 5 stars

    Must have imo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have great service. It easily pays for itself. No question protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, AppleCare+ is a fantastic investment for any Apple product owner. It not only protects your device but also ensures you receive the best possible service and support. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Always better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must needed item. No risk, no headaches . Best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we haven’t had to use AppleCare but just knowing it’s there gives me peace of mind.

    I would recommend this to a friend
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