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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 540 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the protection, peace of mind, and coverage that AppleCare provides for their Apple products. They value the extended warranty and the free repairs or replacements during the warranty period. Customers also find AppleCare to be a great value and appreciate that it is included with certain purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 540 reviews
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But it nice to know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used aople care but I am now after screen cracked on laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolutely necessary accessory.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is one of the best bangs for your buck that you can get. Apple products are generally very reliable however, you always wanna have a little bit of insurance in your back pocket to make sure that you’re always covered AppleCare does just that not only by reducing the Deductibles for any repairs you might have to get and also make sure that you’re fully covered on any and everything that happens. You can even get AppleCare that allows you to cover your phone in the event that it is stolen or lost. I highly highly recommend you get AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing products and works how I originally intended for it to work

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    Apple Care is a must, just get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is essential to protect your investment, the one time you don’t buy it, is the open time you’ll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance. Total Plan and T-Mobile.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Apple Care. Insurance, Solid if you need it. I like the Total Plan that includes it for the family of phones, but sad that BB does not have T-mobile any more. So either you wait for used (does not include Apple Care) or the wait until after the 1-year lockout. This dramatically limits the benefit of the Total plan for iPhones. No I am not switching carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCareis wonderful and has saved so much money for my family! We don’t buy a product without carrying AppleCare.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have. Great warrentee. If you have an Apple product it is a necessary product to protect you and your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Apple Streaming Device a great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care gives me peace of mind. I was able to install in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product...must have. Can't go wrong with this product...excellent quality and value. Apple Care has your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is absolutely worth it! It provides excellent coverage, including accidental damage protection, which has saved me multiple times. The process for repairs and replacements is smooth, with friendly and knowledgeable Apple support staff always ready to help. Whether it’s a cracked screen, battery issues, or technical support, AppleCare+ ensures that my devices stay in top condition without the stress of expensive repairs. Highly recommend for anyone who wants to protect their investment!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Realtor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money spent for peace of mind and always reliable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always good to have an extended plan for your prod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes the best products, but it’s always good to have protection. Being a total tech member I didn’t even have to pay for this extended plan. Unfortunately, my remote broke, but AppleCare staff assessed the situation and sent me a replacement immediately with these expensive products it’s always good to have some insurance, and Apple honors this contract without hesitation

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Worth having to help reduce cost of repairs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you hvae children or just want to make sure you’re covered in case of an accident or device issue not covered by warranty, AppleCare Plus is worh having. Its not going to cost less for full replacement if you only have to use it once, but it means not paying that all at once and if multiple incidents occur, it will end up costing way less. They dont have a limit anymore to the number of claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totslly awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have this and have applecare on it. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV 4K 3rd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple 4K 3rd generation was so easy to set up. I have tried for years to get one remote to manage my tv and surround sound and this one did the trick and I did it myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sense of security in case something happens to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Protection

    Rated 5 out of 5 stars

    Must have imo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have great service. It easily pays for itself. No question protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, haven’t had a situation where something wasn’t covered, wish it was longer than 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Always better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must needed item. No risk, no headaches . Best customer service

    I would recommend this to a friend
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