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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 541 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the protection, peace of mind, and coverage that AppleCare provides for their Apple products. They value the extended warranty and the free repairs or replacements during the warranty period. Customers also find AppleCare to be a great value and appreciate that it is included with certain purchases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 541 reviews
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Always better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must needed item. No risk, no headaches . Best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you value insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple hardware is very good quality in my experience but if you value insurance for your gear then get it. I travel for work and its a nice benefit to when mobile as you never know what will happen. If you leave the machine setting on a desk then maybe you dont buy the AppleCare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal coverage for Apple Products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite helpful and provides a significant savings when needed for expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be useful if ever needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to utilize this service since Apple continues to make stable products but when the times I have had to use this service the process has been very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, AppleCare+ is a fantastic investment for any Apple product owner. It not only protects your device but also ensures you receive the best possible service and support. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    BEST COVERAGE!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Protection Plan ever!! Always make sure you go above and beyond for your coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got my iPad Pro, as well as my Apple Watch and iPhone, I’ve never looked back. I was a lifelong PC user, as well as a PC Gamer. Honestly, I don’t miss it. I also love knowing my devices are covered through Apple Care. Just knowing that if something happens, my device is covered is the peace of mind that keeps me excited about the safety of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all of our electronics through Best Buy because of the two-year AppleCare warranty that comes from being a Best Buy Total Tech member. It’s a perk that really adds up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple protection it puts my mind to ease knowing I got protection on my protects

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great for peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the feeling of having your new devices protected! Great for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add-on to protect your purchase. I would not hesitate to purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have 3 pc's, 4 iphones, 3 ipads, several tv's, at least 1 applewatch, Ring devices galore and they're all from Best Buy, applecare comes free for 2 years (not the stolen device version). Savings really adds up and also you get great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook Air M2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value and all of the amazing speed, features, and performance, this made the best macbook I've purchased. It's a sleek and beautiful machine. Plus, it's got an awesome M2 chip that sets it apart from its competitors. The picture is stunning and makes it easy to watch YouTube and other steaming services in vivid display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with membership. Worth it for electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for a small price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this on all my apple devices… wouldn’t have it any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yrs of protection equals priceless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just makes sense to have, and if anything happens within 2 yrs it is taken care of.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Apple is better than any device

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge Apple fan! I own all Apple products, from Macs to Apple Watches. Apple protection is there as a backup plan in case something doesn’t work and needs fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can give a good enough review for Apple Care. Hands down they have the best technical support on the planet. I just hope they will continue to provide the same level of support as they always have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is so nice to have. And being able to go the Best Buy instead of the Apple Store is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like just when I think I shouldn’t have purchased the AppleCare, I needed it. I think it should just be built into the price of the product, because I always buy it anyway.

    I would recommend this to a friend
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