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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 231 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers consistently note the protection, peace of mind, and value that AppleCare+ offers. They appreciate the coverage and warranty it provides, and many consider it a great value, especially when included with Best Buy's Totaltech. Customers also express positive sentiments towards AppleCare+ as a whole, describing it as "great" and a "really good product."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 231 reviews
  • Rated 5 out of 5 stars

    Apple Care On Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being realistic and don’t expect everything to work 100% I buy things but I do expect it to have a good amount of time for return or repair and no cost. Very few things I have ever had to exchange and or repair and Apple Care has done that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments. Life is messy. Apple Care is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget the AppleCare plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCarePlus has been a game-changer for me! The peace of mind it offers is unparalleled. Knowing that my Apple devices are covered under this plan eases my worries about potential damages or technical issues. The customer service experience is top-notch - friendly, efficient, and always willing to help. The extended warranty and the option for accidental damage protection are huge pluses. It's an investment that truly pays off, especially for those who heavily rely on their Apple devices for work or personal use. Highly recommended for any Apple user who wants that extra layer of security and exceptional service

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Total tech membership worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that I get AppleCare and all my products for 24 months is fantastic. I would recommend buying the total tech membership if you’re going to buy a whole bunch of electronics because you get the warranty coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Value

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is always a plus specially with some of these price here phones and tablets and headphones these days. Goes a long way when something goes

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Coverage fee

    Rated 4 out of 5 stars

    Multi device coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have AppleCare coverage on several devices thanks to Best Buy Totaltech membership; unfortunately there is still a fee for repairing items but I prefer to have the coverage than nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Would not be without this protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not be without this protection. I have purchased Apple laptop, watch, iPhone 13 Pro Max & iPad Pro. Had to have my screen on my new iPhone that was only two weeks old! I dropped it on the corner of a concrete step. Best Buy was great & took care of it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Free, Value

    Rated 5 out of 5 stars

    Great value. No charge for total tech members

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Got for no extra charge for being a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing program that gives you 24 month protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing program that gives you 24 month protection for all your purchases and includes Apple Care at no extra charge.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 4 out of 5 stars

    APPLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple pro Protection plan i would say is definately a must! Protect your purchases and easy your mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Purchase apple care

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a nice thing to have especially when accidents happen on devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Best Buy Wheaton is wonderful. Easy to get what you need and prices are fantastic! Thank goodness you’re right down where I live!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s well worth it and free with Total Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so worth it. If you have an iPhone you probably have an iPad, watch and so on, so yes, absolutely worth it. If you have Total Tech, you get Apple Care +. So it’s well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really goooooood product quality and everything

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a tap dance...free apple care+ for 2 years for having total tech support with Bestbuy. We scored, saved, and purchased 2 iPhone 13 Pro Max. Can't believe these phones are so hard to get. Thanks Bestbuy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I would Recommend it no problems at all very good

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great value for the price. I am very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Apple Insurance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very necessary insurance to protect all your Apple products from damage

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this but it gave me a piece of mind knowing the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is wonderful. It’s very useful and helps with any problems or questions you may have. Great plan and worth the money.

    I would recommend this to a friend
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