Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 819 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the importance of protection, peace of mind, and warranty coverage that AppleCare+ offers for their Apple devices. They appreciate the sense of security and confidence it provides, knowing that their devices are covered in case of unexpected repairs or damage. While some customers find the price of Apple products and AppleCare+ to be expensive, many believe it is a worthwhile investment for the reliable protection and peace of mind it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 819 reviews
  • Rated 5 out of 5 stars

    Apple Does Care

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice peace of mind when buying apple electronics

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent deal for Apple Care

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care at an excellent price. It offers me a sense of security and confidence that my new computer purchase will have coverage if I need service.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good apple

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very nice need iPad happy call me bast buy very

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for protection on all of your Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must need for any Apple product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for total tech protection and having AppleCare+ has already been worth it. It’s a no brainer to get total tech since any of the products you purchase are covered under the two years that you pay for total tech protection. I already have my oled tv, ps5, Xbox series x, and other items under total tech and I don’t have to worry about buy additional protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place to buy all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have had no problems and my 4yr old loves his new iPad. Would recommend to get a case in case because it does shatter easily if you drop it. My son dropped his so now it’s shattered but that was not the fault of the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple provides a pretty good protection program, so I always get it when I can

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy the best store thank you Ipad very good for My girl

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Good Value for AppleCare+

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind with AppleCare+. Don't have to worry about dropping or breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Can’t Recommend this Enough!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, awesome, awesome! As a member of Best Buy's Total Tech program, I was thrilled to find out that Apple Care Plus was included with my membership. This added layer of protection for my Apple devices has been a game-changer, and I'm grateful for the added value it provides. With Apple Care Plus, I don't have to worry about the cost of unexpected repairs or accidental damage. The plan covers up to two incidents of accidental damage, giving me peace of mind knowing that my devices are protected against the unexpected. In addition, the plan includes priority support from Apple's experts, who are always available to answer any questions I may have and provide guidance on how to resolve any issues. The process of signing up for Apple Care Plus was quick and easy, and the Best Buy team was incredibly helpful in explaining the benefits of the plan. I'm glad I decided to enroll in the program and would highly recommend it to anyone looking to protect their Apple devices. In summary, as a member of Total Tech, Apple Care Plus has been an incredible addition to my membership. The plan provides comprehensive protection for my Apple devices and gives me peace of mind knowing that I'm covered against the unexpected. If you're a fan of Apple products, I highly recommend looking into Apple Care Plus as a way to protect your devices and ensure their longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM GLAD TO HAVE THIS TYPE OF SUPPORT AND SERVIC.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS THE MOST PERFECT TYPES OF SUPPORT AND SERVICE THAT MONEY CAN BUY. IT MAKES YOU FEEL THAT YOU ARE CARED FOR. I HAVE BOUGHT 5 APPLE IPADS FROM BEST BUY AND KNOW THAT THIS AWESOME SUPPORT AND EXCELLENT SERVICE MAKES ME FEEL AT HOME. THANK YOU BEST BUY!!! ALRIGHT BEST BUY….YEAH!!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans can provide peace of mind by offering coverage for unexpected repairs or damage to your electronic devices. When considering a protection plan, it's essential to weigh the cost against the potential benefits and to carefully review the terms and conditions to understand what is covered and any limitations or exclusions. Additionally, consider the reliability and reputation of the company offering the protection plan, as well as the level of customer service they provide. Overall, a protection plan can be a worthwhile investment for protecting your valuable electronics against unforeseen issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love Applecare +

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 24-month AppleCare that comes with Best Buy Total Tech has been amazing. It covers my Mac with accidental damage protection and priority support, which gives me total confidence using it every day for work. I’ve already had one issue taken care of quickly with no hassle or extra cost. Having two full years of Apple-backed coverage included with my membership makes the Total Tech plan 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care gives peace of mind. You don’t have to worry if your product is lost,broken or even stolen. Apple stands by its word. Definitely worth the few extra dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership wort every apple

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has been a blessing since day one. Especially since all of my kids love apple products. They are also a bit clumsy at time. The discount dor repairs is amzing and the replacement proces are even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great?

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my iPad for peace of mind. Never had to use it but it came included with my purchase. Can't beat that deal.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are total tech plus member it is free for the warranty. Even for the apple products up to 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to provide extra protection for our I-Pads purchased for use by children. Also great to have for tech support!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care+ is a must for anyone that uses Apple products like I do. Iphones, Ipad. Any problems or issues are handled immediately.

    I would recommend this to a friend
Sponsored