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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 839 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the importance of protection, peace of mind, and warranty coverage that AppleCare+ offers for their Apple devices. They appreciate the sense of security and confidence it provides, knowing that their devices are covered in case of unexpected repairs or damage. While some customers find the price of Apple products and AppleCare+ to be expensive, many believe it is a worthwhile investment for the reliable protection and peace of mind it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 839 reviews
  • Rated 4 out of 5 stars

    New ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the store they could not fix my old iPad so I bought a new one which they set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly AppleCare+ (up to 24 mo.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Ipad and apple insurance cane with it for 2yrs. Hope i dont have to use it but you never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to protection plans, Apple doesn’t disappoint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice power brick, great for fast charging, will charge your device fast, great for all your protective equipment

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can be a life saver!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to work for apple years ago. And I just saw that apple care is a great solution when you have kids around. Can be a life saver for tight budgets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple care is even better with Bestbuy total tech membership

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 1 out of 5 stars

    NOT A FAN OF APPLE CARE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return new 9th gen IPad due to overheating. Apple reused to do anything for me, even though it was under warranty Apple Care+. Extremely dissatisfied. BUT BEST BUY WAS GREAT IN DEALING WITH MY RETURN. EVERYONE VERY. ACCOMMODATING, FRIENDLY AND GLAD TO ASSIST ANY WAY THEY COULD.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t had to use it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems okay. Nice to know you can get support if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good perk to have. I like the extra protection for the device.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just nice to know I’m covered if my breaks or just stops working. I’m glad they automatically upgraded Apple Care to Apple Care+

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is absolutely wonderful to have just in case you have any issues with your Apple products they will 100% take care of you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service offered was reasonable and covered product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple care review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it and very helpful and prompt help when needed

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Apple product protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection with total tech membership for Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Pro tip-Included in Totaltech membership!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only ever used this coverage for setup support but having the extra peace of mind is well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it had theft and lost included

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better if it was more than 2 years so slay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains so far, no major issues. Good to go..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for Apple products especially if you have younger children with phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went i need a help to fix same thing you guys always there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not take it out ! Did not think we would need it

    I would recommend this to a friend