Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 827 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the importance of protection, peace of mind, and warranty coverage that AppleCare+ offers for their Apple devices. They appreciate the sense of security and confidence it provides, knowing that their devices are covered in case of unexpected repairs or damage. While some customers find the price of Apple products and AppleCare+ to be expensive, many believe it is a worthwhile investment for the reliable protection and peace of mind it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 827 reviews
  • Rated 5 out of 5 stars

    AppleCare+ with Total Member is insane value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used AppleCare+ on plenty of occasions. If you buy Apple products annually, just get the Total Member from BB so your AppleCare+ is added for free.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    I recommend AppleCare

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AppleCare and I feel safe and secure knowing I'm covered by AppleCare and the Best Buy guarantee. I also love the free subscriptions (Apple Music, Apple Fitness, news, etc.) that come with some AppleCare purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Apple warranty plan I have ever seen, so really recommend…

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection. Recently our apple laptop cracked screen. We paid the 99.00 and received a completely new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare for the best products

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super care warranty for Apple products. I own multiple Apple products for business & personal. This care will save me money because my company uses IPADS & MACs up to 16 hrs. A day. I will reduce my purchase budget!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Get AppleCare

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care plus is always good to have. I have found that Apple products usually work well without breaking down very often, but there is no guarantee, so I always purchase the AppleCare Plus for my peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Trust me, it is worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mother of a two years old child, my previous iPad Pro was with me for six years but one drop in the bathtub and it was game over, and of course fixing it was the price of the iPad itself so getting this protection was very important to me because these accidents are not avoidable when you have a toddler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time, able to manage any of our issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple protection plan

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very grateful and thankful that Best Buy has Apple protection plan just as well as going to the Apple Store and it makes it more convenient not going there because of the busyness but Best Buy has the time and is much faster. Thank you so much Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection Plsn

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers protection plans for everything!! The AppleCare is important & service is available at your Best Buy location in very city limits .

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Is it something I recommend,yes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But just because I recommend it doesn't mean it's all that useful. Apple products are expensive but that doesn't mean that everything is covered. Sometimes you have to fight to get it covered. Just heads up.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the apple care don’t know how I could go without out it. Please get it you want regret it. Very pleased with your recommendation

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional protection for my apple products that makes it so I wouldn't worry if anything happened.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love applecare

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a necessity for any Apple device. Accidents happen.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    AppleCare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare has saved me a lot of money by providing me with piece of mind when it comes to repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outstanding Protected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a great way to protect your items and guarantee to replace the items that you brought from Beat Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple staff is a bit difficult to get in touch with due to wait times; however, the staff are extremely knowledgeable with their products and have ensured customer satisfaction - going above and beyond to be sure questions are answered and problems are solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with apple care, with the price of electronics the ROI will come back with the first repair when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best app for pictures that take up a lot of space on your hard drive, and the price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best protection ever. There no need to worry apple has your back believe me. I has something wrong with my Apple AirPods pro, and since i had apple care they replaced them for free.

    I would recommend this to a friend
Sponsored